Loopcast / beta

1 stars 0 forks source link

Install Intercom CRM software #78

Closed thomas1602 closed 9 years ago

thomas1602 commented 9 years ago

@hems Have a look at this tool: https://www.intercom.io/customer-engagement

Would be great to set this up for beta.

I have already invited you to our Loopcast account on intercom, could you have a look at it?

thomas1602 commented 9 years ago

@hems have a look at this link: http://docs.intercom.io/Intercom-for-customer-communication/templates-for-auto-messages

You'll get a better understanding of which automatic messages I'd like to trigger;

hems commented 9 years ago

Cool, let's go bit by bit..

Once i setup the register to add the user to intercom via backend, then forward the information to the frontend @stefanoortisi will be able integrate the frontend bits ( like the messages widget and things like that )

hems commented 9 years ago

@thomas1602 i believe we will need a staging account and a beta account?

So when doing tests with intercom we don't mess up on the same "database" as the real users will be registered?

thomas1602 commented 9 years ago

http://docs.intercom.io/configuring-Intercom/creating-a-test-version-of-intercom

thomas1602 commented 9 years ago

Just saw this

hems commented 9 years ago

@thomas1602 i set up a test app, integrated facebook login with intercom ( just creating a user with Name and Email ).

Tested from my local, and could see it works ( i can create and read users from intercom ), but i did not manage to see the test user on the panel.

If you have some time to check how that work would be nice.

hems commented 9 years ago

i think that is OK already no?

thomas1602 commented 9 years ago

Yes thats ok. We can close this issue