Hello,
I've encountered a recurring error when I attempt to save a new user profile on our web app while using Chrome (Version 100.0.4896.127). The issue does not seem to occur in Firefox or Safari.
@LuisMCota check this out:
What we expect to see is: The new profile should be saved and a success message should appear.
What is happening: The saving process hangs, and after approximately 30 seconds, a '504 Gateway Timeout' error is displayed.
I've already check with:
Clearing browser cache and cookies.
Trying the process in incognito mode.
Testing on different networks to rule out a connectivity issue.
None of the above solutions have resolved the issue.
LuisMCota
commented
7 months ago
Hello, I've encountered a recurring error when I attempt to save a new user profile on our web app while using Chrome (Version 100.0.4896.127). The issue does not seem to occur in Firefox or Safari.
@LuisMCota check this out:
What we expect to see is: The new profile should be saved and a success message should appear. What is happening: The saving process hangs, and after approximately 30 seconds, a '504 Gateway Timeout' error is displayed.
I've already check with: Clearing browser cache and cookies. Trying the process in incognito mode. Testing on different networks to rule out a connectivity issue. None of the above solutions have resolved the issue.
You can watch the following videos for an orientation in its solution: https://www.youtube.com/watch?v=QluD2sO1fco#:~:text=URL%3A%20https%3A%2F%2Fwww,100 https://www.youtube.com/watch?v=Nm4yAlUikuw#:~:text=URL%3A%20https%3A%2F%2Fwww,100