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LumaTeam / Luma3DS

Nintendo 3DS "Custom Firmware"
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Black screen on boot (awaiting home menu loading) #1099

Open lorilith opened 6 years ago

lorilith commented 6 years ago

System model: All models

SysNAND version (+emu/redNAND version if applicable):

11.6.0-39[All] through 11.7.0-40[All]

Entrypoint (How/what you're using to boot Luma3DS): b9s 1.2/1.3

Luma3DS version: 9.0

Luma3DS configuration/options:

Show NAND or user string in System Settings: ( X )

all others off

Explanation of the issue:

System occasionally will hang on home menu load. Black screen. Rosalina menu can be accessed. GM9/firmware payloads/chainloader is accessible on boot Luma config is accessible on boot

clearing home menu extdata does not fix issue (nor does removing SD card or gamecart)

Steps to reproduce:

random occurrance. usually only happens once per 3ds/2ds. can happen after initial install of b9s/luma. can also happen on force power off during assumed hang/freeze.

fix action usually requires user to wait 5-10 minutes (in my experience it is closer to 5-6 minutes) and then the home menu will load.

repeated attempts to reboot does not fix this issue until user waits the 5-10 minutes.

Issue is commonly seen on the NH discord. attaching an occurrence from tonight. image

sergioberns commented 6 years ago

I had the exact same problem here. I tried some of the procedures published at 3ds.hacks.guide, but the only solution was that that you offered in this thread (letting it sit on the black screen for about 10 minutes).

After that, my 3DS is working just fine. Thanks for the support!

lorilith commented 6 years ago

image Another instance from tonight

lorilith commented 6 years ago

another from tonight image image

user system o3ds, game running before attempting to go to home menu freeze was pokemon sun

lorilith commented 6 years ago

not sure what kind of metric we need for this, going to stop posting occurrences as i believe these examples are evidence of an existing intermittent issue.

fincs commented 6 years ago

I'd like to ask a few questions.

lorilith commented 6 years ago

i have seen this on a fresh install with no apps other than sudoku and system apps using the stock 4gb sd. not sure about testing for errors. new systems as well as old with many different histories

Shadow322 commented 6 years ago

i have personally experienced this on both my O3DS and O3DSXL

profi200 commented 6 years ago

Never had this problem on any 3DS. May be related: There is a problem with N3DS consoles when the camera is defective(?). Such systems will not show HOME menu at all but there is sound. Recovery mode works and all homebrew FIRMs do too. Disconnecting the cameras fixes it.

MarioMasta64 commented 6 years ago

i too experience this, i have ~70 titles from eshop atm (and for not working camera's you can uncomment some code in the luma source and compile it @profi200 )

zipplet commented 6 years ago

Luma 9.1 here on N2DS XL. Maybe this is triggered by StreetPass in sleep mode.

My system had been OK for days (sleep mode being used regularly) but today I received a streetpass hit while in sleep while on the main menu. Indicator LED was green.

Opened the display and the indicator LED turned off, power LED on, wi-fi LED blinking the usual pattern it does when wi-fi is enabled on home menu but more slowly than usual. Black screens.

Powered off. Powered on. Black screens. Had to leave the system for 5 minutes for it to recover by itself.

euandersson commented 6 years ago

Hi Guys, I had this problem for the first time yesterday, and I could see that the problem is in the memory card, maybe in the slot, maybe in the micro SD adapter, I left it in that mode you said, 1h and nothing he did not return. The night when I came from work I did the following, I called him without the SDcard, ok he called normal, then I inserted the SD and I pressed it for a few seconds and voila, the games appeared, then I hung up and called again and everything was normal. I have a R4card 2015 and sometimes I have to hold it in this tight way to the bottom so I can just drop it, so I decided to try the same with the 3ds SDcard.

Have a good day / night guys.

old3DS 32GB Firm 11.6 + Luma 9.1

MechanicalDragon0687 commented 5 years ago

Hi Guys, I had this problem for the first time yesterday, and I could see that the problem is in the memory card, maybe in the slot, maybe in the micro SD adapter, I left it in that mode you said, 1h and nothing he did not return. The night when I came from work I did the following, I called him without the SDcard, ok he called normal, then I inserted the SD and I pressed it for a few seconds and voila, the games appeared, then I hung up and called again and everything was normal. I have a R4card 2015 and sometimes I have to hold it in this tight way to the bottom so I can just drop it, so I decided to try the same with the 3ds SDcard.

Have a good day / night guys.

old3DS 32GB Firm 11.6 + Luma 9.1

this is a different issue and is unrelated. it looks the same to you but it isnt the same issue.

ParzivalWolfram commented 5 years ago

Multiple 2DSes i've hacked had this issue. Found the following to work: start console, then immediately flip sleep switch ON, wait for network indicator to slowly blink, then flip sleep switch OFF. The HOME Menu will load. This only starts on the second boot after initial Luma install, and after this procedure, never happens again.

daemongloom commented 5 years ago

Got the same issue on new 2ds xl. Luma3DS v10.0.1, latest official euro firmware. Shutdown/poweron and reboot does not fix this issue. Home menu appeared after waiting for a few minutes on black screen. There also was a notification from SpotPass.

ghost commented 5 years ago

It only happens to me when I have a flashcart (DSTTi and AK2i in my case). If I remove the flashcart, it would boot as usual.

User198263321 commented 5 years ago

Had this issue but removed the game cart and it recovered

Lexxtalion commented 4 years ago

Hi Everyone, i had issue with my n3ds, when i boot up with or without sdcard it just black screen and just give theme sound then silent, but when i press any button n3ds will reboot then blackscreen and sound again. but i can access my luma or godmode. i already try to wait until 30 minutes nothing boot up. Please help me, i want play some game on my n3ds again .

ParzivalWolfram commented 4 years ago

That's a bit off-topic for this issue, but it sounds like you're getting an error handler when booting. Rename the "sdmc:/luma/dumps" folder (or whichever crashdumps go into, idr the name at the moment) and press A twice when it would normally reboot. Does that generate a dump?

On Tuesday, February 25, 2020, Lexxtalion notifications@github.com wrote:

Hi Everyone, i had issue with my n3ds, when i boot up with or without sdcard it just black screen and just give theme sound then silent, but when i press any button n3ds will reboot then blackscreen and sound again. but i can access my luma or godmode. i already try to wait until 30 minutes nothing boot up. Please help me, i want play some game on my n3ds again .

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/AuroraWright/Luma3DS/issues/1099?email_source=notifications&email_token=AHE6CQN3FA7DNUWP3HJ45DLREXONXA5CNFSM4FGV5ZJKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEM6UXCA#issuecomment-591219592, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHE6CQOGEQEP7OBIB3J7RQLREXONXANCNFSM4FGV5ZJA .

shawnz commented 4 years ago

I also had this issue on an old 3DS, only after enabling streetpass and going out in public, and I was able to resolve it by turning off the wireless switch as some others have indicated. Luma 10.0.1, FW 11.13.0-45U

EDIT: Unlike the OP, I couldn't open the rosalina menu on the black screen. But I could boot to godmode9 and restore a NAND backup which also resolved the issue. Similar to OP, clearing home menu extdata didn't resolve it.

1031982 commented 4 years ago

Just for another opinion, I just updated to 10.1.3 using the updater, and I had the same issue. It wouldn't matter if I was starting with or without the SD card inserted. I fixed it by using the previous version, 10.1.2. After I knew everything was working, I updated the old fashion way. I tested by rebooting my system multiple times, and have not had an issue.

zipplet commented 4 years ago

Silly question maybe... has anyone tried dumping the filesystem of the NAND when this happens, then comparing it to a dump taken after it is allowed to sit and cure itself to find out why?

raspimana commented 4 years ago

This works for me

EDIT: Should still fix that bug.

1031982 commented 4 years ago

This works for me

EDIT: Should still fix that bug.

That only works if you don't have a New 2DSXL. Otherwise, you are looking at getting a tri-wing screwdriver, and doing this with the bottom case off and the speakers disconnected.

raspimana commented 4 years ago

This works for me EDIT: Should still fix that bug.

That only works if you don't have a New 2DSXL. Otherwise, you are looking at getting a tri-wing screwdriver, and doing this with the bottom case off and the speakers disconnected.

Yeah, a little more expensive than just patching out that bug. (By expensive I mean you need to get a tri-wing screwdriver if you don't have one)

Sabre8073 commented 4 years ago

I'm having a similar issue. I experience a black screen that I believe is activated during sleep mode and can only be resolved by a hard reset. Recently started occurring within the last official update and luma updates.

raspimana commented 4 years ago

Happens to me too. I can’t remember what app it was on. I think it was on GM9.

On May 20, 2020, at 2:26 PM, Sabre8073 notifications@github.com wrote:

I'm having a similar issue. I experience a black screen that I believe is activated during sleep mode and can only be resolved by a hard reset. Recently started occurring within the last official update and luma updates.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe.

ParzivalWolfram commented 4 years ago

Interesting that someone had sleep mode trigger it, sleep mode is the solution in 90% of my cases.

On Wednesday, May 20, 2020, raspimana notifications@github.com wrote:

Happens to me too. I can’t remember what app it was on. I think it was on GM9.

On May 20, 2020, at 2:26 PM, Sabre8073 notifications@github.com wrote:

I'm having a similar issue. I experience a black screen that I believe is activated during sleep mode and can only be resolved by a hard reset. Recently started occurring within the last official update and luma updates.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe.

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AuroraWright commented 4 years ago

Possibly https://gbatemp.net/threads/black-screen-at-the-start-of-the-3ds.543980/page-3#post-8763629 aka a home menu issue with corrupted sysdata/extdata. Not really Luma related. Sadly that data is on the CTRNAND so manual intervention is required (or a complete system format)

ParzivalWolfram commented 4 years ago

It's not always corrupted, though, as a restart plus like the sleep switch being held/flipped or smth under some circumstances fixes it, which wouldn't be true if it was a corrupt home menu, which would require a hell of a lot more work to fix.

On Mon, Nov 16, 2020, 8:25 PM Aurora notifications@github.com wrote:

Possibly https://gbatemp.net/threads/black-screen-at-the-start-of-the-3ds.543980/page-3#post-8763629 aka a home menu issue with corrupted sysdata/extdata

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AuroraWright commented 4 years ago

It's still a home menu issue most likely, Luma only applies very minor patches to the home menu (specifically to patch out the region checks and the like) so it would happen on stock too imo.

furqaan44 commented 3 years ago

I need help for my old 3ds xl Please i try everything but nothing work My 3ds is off and when i turn it on it show tge blue light and turn off again

furqaan44 commented 3 years ago

When i turn on the 3ds withoute a fat32 sd card it remain with the blue light and when i put an sd card in it,it turn off

furqaan44 commented 3 years ago

I try replacing boot.firm but nothing work

furqaan44 commented 3 years ago

Please help me i dont want to lose my 3ds

tbvns2 commented 2 years ago

I actually have this issue rn

Do I just need to wait for it to be fixed ?

impeeza commented 2 years ago

No. You need to read the posts and read the answer on https://github.com/LumaTeam/Luma3DS/issues/1555

tbvns2 commented 2 years ago

nope i just waited and it worked

tbvns2 commented 2 years ago

it just took 07:43.802

zn8877 commented 2 years ago

on ofw v11.5 if you have luma v9.1 and Godmode v2.1; you can restart the 3ds by using your boot.firm.bak file and turn it into a boot.firm file by erasing the .bak and startup Godmode(with start button). You need to update Godmode on the SD card and then run the 2.6 update into the NAND and it works as a small "bypass"; so now every time you start your 3ds it will either boot normal or boot straight through Godmode 2.6. This works after the soft-bricking effect that the ofw gave during the 11.5 update; so if the console won't turn on or it has a black screen or a flashing blue led; this gets it back up and running. I haven't tried to update to any 11.6 ofw but mines still on Luma v9.1 and Godmode v2.6.

DanielSanchez112 commented 1 year ago

can someone help me :( I just starting with this problem where i cant normal Boot my old 3ds i tried to update the luma version but aint working and i tried to wait the 10 minutes but also aint working, i'm using the luma v12.0. i dont really know what i'm a doing haha but a dont know if anyone have a solution for this problem. I read that playing super mario bros 2 golden edition may cause this problem but i don't know if thats the reason. I see that if i use L+power it start but if i use the home buton it send me to the luma3ds configuration. is there any solution or is better if i use the v9.5 of luma? it seems to be freez but i don't really know about this.

OutrageOrange commented 1 year ago

This appears to be a gamecart slot compatibility issue. I opened gm9 because it was stuck on black screen, I opened the gamecart directory and the system crashed.

I removed the game in the slot, switched the power on, immediately put the system to sleep, waited until the network indicator started blinking, turned it on, and it started working again.

megDreyer commented 2 months ago

It seems as though this issue still exists on 13.1.2, old 3DS XL. Holding select on power on gets me to the Luma3DS configuration menu. From there, I can select boot chainloader. I can get into godmode 9 with no issues, but I am unable to boot into the home menu from either the chainloader or a regular power off. Blue power light stays lit, and if I hold the power button it'll turn off after a while.

zn8877 commented 2 months ago

It seems as though this issue still exists on 13.1.2, old 3DS XL. Holding select on power on gets me to the Luma3DS configuration menu. From there, I can select boot chainloader. I can get into godmode 9 with no issues, but I am unable to boot into the home menu from either the chainloader or a regular power off. Blue power light stays lit, and if I hold the power button it'll turn off after a while.

I had to do a boot.bak to turn it on, load into Godmode9 and flash a Godmode9 update onto the 3ds hardware with the boot.bak being treated as the boot.firm and keep luma 9.1

megDreyer commented 2 months ago

Just circling back to say that it has fixed itself and now boots regularly without issue, but is unable to launch any title. I will make a separate bug report for that issue.