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Lynchburg-Urban-Network / lynchburg-road-issues

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Street lamp 105-7935 near 1801 Park Avenue is out #173

Open partytax opened 4 months ago

partytax commented 4 months ago

https://www.openstreetmap.org/#map=19/37.40521/-79.15742

signal-2024-02-21-210845_002

partytax commented 1 month ago

Reported to APCO through web form

partytax commented 1 month ago

Received response:

Dear Nathan Wyand,

Thank you for contacting us at AppalachianPower.com.

Regrettably, lights located on the apartment complex property, need to be reported to the property manager of this apartment community to request repair of the light at 1801 Park Ave.

We apologize for any inconvenience.

Did you know that you have access to other online transactions and features with AEP such as outage reporting, home energy calculators, and energy saving tips? Please visit AEP.com to learn about your online options.

If we can be of any further assistance, you are welcome to email us at customer_service@AEP.com. When emailing us, please include a copy of the original inquiry and subsequent responses.

Sincerely,

Robbi N.

AEP Customer Service® Dear Nathan Wyand,

Thank you for contacting us at AppalachianPower.com.

Regrettably, lights located on the apartment complex property, need to be reported to the property manager of this apartment community to request repair of the light at 1801 Park Ave.

We apologize for any inconvenience.

Did you know that you have access to other online transactions and features with AEP such as outage reporting, home energy calculators, and energy saving tips? Please visit AEP.com to learn about your online options.

If we can be of any further assistance, you are welcome to email us at customer_service@AEP.com. When emailing us, please include a copy of the original inquiry and subsequent responses.

Sincerely,

Robbi N.

AEP Customer Service®

partytax commented 1 month ago

Responded:

Are you sure? 105-7935 is a standalone street lamp located between the sidewalk and the road.