Error installing the kernel --> Black Screen Cinnamon crash

[Tormund1985]

Output: inxi -Fxz: System: Host: tormund-PC Kernel: 4.10.0-35-generic x86_64 (64 bit gcc: 5.4.0) Desktop: Cinnamon 3.4.6 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.2 Sonya Machine: Mobo: ASUSTeK model: M5A78L-M/USB3 v: Rev X.0x Bios: American Megatrends v: 2101 date: 12/02/2014 CPU: Quad core AMD Athlon II X4 640 (-MCP-) cache: 2048 KB flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 27961 clock speeds: max: 3495 MHz 1: 3495 MHz 2: 3495 MHz 3: 3495 MHz 4: 3495 MHz Graphics: Card: Advanced Micro Devices [AMD/ATI] Device 67df bus-ID: 01:00.0 Display Server: X.Org 1.18.4 drivers: ati,amdgpu (unloaded: fbdev,vesa,radeon) Resolution: 1920x1080@60.00hz GLX Renderer: Gallium 0.4 on AMD POLARIS10 (DRM 3.9.0 / 4.10.0-35-generic, LLVM 4.0.0) GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes Audio: Card-1 Advanced Micro Devices [AMD/ATI] Device aaf0 driver: snd_hda_intel bus-ID: 01:00.1 Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA) driver: snd_hda_intel bus-ID: 00:14.2 Sound: Advanced Linux Sound Architecture v: k4.10.0-35-generic Network: Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169 v: 2.3LK-NAPI port: e800 bus-ID: 03:00.0 IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter> Drives: HDD Total Size: 9241.8GB (90.6% used) ID-1: USB /dev/sda model: Expansion_Desk size: 5001.0GB ID-2: /dev/sdb model: WDC_WD20EARS size: 2000.4GB ID-3: /dev/sdc model: CT240BX200SSD1 size: 240.1GB ID-4: /dev/sdd model: WDC_WD20EARS size: 2000.4GB Partition: ID-1: / size: 159G used: 99G (66%) fs: ext4 dev: /dev/sdc4 ID-2: swap-1 size: 4.09GB used: 0.00GB (0%) fs: swap dev: /dev/sdc5 RAID: No RAID devices: /proc/mdstat, md_mod kernel module present Sensors: System Temperatures: cpu: 36.0C mobo: 36.0C gpu: 33.0 Fan Speeds (in rpm): cpu: 1464 sys-1: 1115 Info: Processes: 249 Uptime: 10 min Memory: 2599.4/7980.1MB Init: systemd runlevel: 5 Gcc sys: 5.4.0 Client: Shell (bash 4.3.481) inxi: 2.2.35

Output: dmesg | grep amdgpu: [ 2.224824] [drm] amdgpu kernel modesetting enabled. [ 2.233948] fb: switching to amdgpudrmfb from VESA VGA [ 2.234567] amdgpu 0000:01:00.0: Invalid PCI ROM header signature: expecting 0xaa55, got 0xffff [ 2.235473] amdgpu 0000:01:00.0: VRAM: 8192M 0x0000000000000000 - 0x00000001FFFFFFFF (8192M used) [ 2.235475] amdgpu 0000:01:00.0: GTT: 8192M 0x0000000200000000 - 0x00000003FFFFFFFF [ 2.235897] [drm] amdgpu: 8192M of VRAM memory ready [ 2.235899] [drm] amdgpu: 8192M of GTT memory ready. [ 2.237181] amdgpu 0000:01:00.0: amdgpu: using MSI. [ 2.237199] [drm] amdgpu: irq initialized. [ 2.237371] amdgpu: powerplay initialized [ 2.238722] amdgpu 0000:01:00.0: fence driver on ring 0 use gpu addr 0x0000000200000008, cpu addr 0xffff895ce55e9008 [ 2.238878] amdgpu 0000:01:00.0: fence driver on ring 1 use gpu addr 0x0000000200000018, cpu addr 0xffff895ce55e9018 [ 2.239038] amdgpu 0000:01:00.0: fence driver on ring 2 use gpu addr 0x0000000200000028, cpu addr 0xffff895ce55e9028 [ 2.239187] amdgpu 0000:01:00.0: fence driver on ring 3 use gpu addr 0x0000000200000038, cpu addr 0xffff895ce55e9038 [ 2.239334] amdgpu 0000:01:00.0: fence driver on ring 4 use gpu addr 0x0000000200000048, cpu addr 0xffff895ce55e9048 [ 2.239485] amdgpu 0000:01:00.0: fence driver on ring 5 use gpu addr 0x0000000200000058, cpu addr 0xffff895ce55e9058 [ 2.239654] amdgpu 0000:01:00.0: fence driver on ring 6 use gpu addr 0x0000000200000068, cpu addr 0xffff895ce55e9068 [ 2.239865] amdgpu 0000:01:00.0: fence driver on ring 7 use gpu addr 0x0000000200000078, cpu addr 0xffff895ce55e9078 [ 2.240016] amdgpu 0000:01:00.0: fence driver on ring 8 use gpu addr 0x0000000200000088, cpu addr 0xffff895ce55e9088 [ 2.240232] amdgpu 0000:01:00.0: fence driver on ring 9 use gpu addr 0x0000000200000098, cpu addr 0xffff895ce55e9098 [ 2.240378] amdgpu 0000:01:00.0: fence driver on ring 10 use gpu addr 0x00000002000000a8, cpu addr 0xffff895ce55e90a8 [ 2.241083] amdgpu 0000:01:00.0: fence driver on ring 11 use gpu addr 0x000000000109c420, cpu addr 0xffffa77a4325a420 [ 2.241432] amdgpu 0000:01:00.0: fence driver on ring 12 use gpu addr 0x00000002000000c8, cpu addr 0xffff895ce55e90c8 [ 2.241482] amdgpu 0000:01:00.0: fence driver on ring 13 use gpu addr 0x00000002000000d8, cpu addr 0xffff895ce55e90d8 [ 2.582590] fbcon: amdgpudrmfb (fb0) is primary device [ 2.582702] amdgpu 0000:01:00.0: fb0: amdgpudrmfb frame buffer device [ 2.805665] [drm] Initialized amdgpu 3.9.0 20150101 for 0000:01:00.0 on minor 0

Output: lsmod | grep amdgpu: amdgpu 1560576 22 i2c_algo_bit 16384 1 amdgpu ttm 98304 1 amdgpu drm_kms_helper 151552 1 amdgpu drm 352256 10 amdgpu,ttm,drm_kms_helper

Output: dpkg -l | grep firmware: ii amd64-microcode 2.20160316.1 amd64 Processor microcode firmware for AMD CPUs ii firmware-radeon-ucode 1.50 all Firmware binaries for modern AMD GPUs ii fwupdate 0.5-2ubuntu5 amd64 Tools to manage UEFI firmware updates ii libfwup0:amd64 0.5-2ubuntu5 amd64 Library to manage UEFI firmware updates ii linux-firmware 1.157.12 all Firmware for Linux kernel drivers

Output: dpkg -l | grep mesa: ii libegl1-mesa:amd64 17.0.7-0ubuntu0.16.04.1 amd64 free implementation of the EGL API -- runtime ii libegl1-mesa-drivers:amd64 12.0.6-0ubuntu0.16.04.1 amd64 transitional dummy package ii libgl1-mesa-dri:amd64 17.0.7-0ubuntu0.16.04.1 amd64 free implementation of the OpenGL API -- DRI modules ii libgl1-mesa-glx:amd64 17.0.7-0ubuntu0.16.04.1 amd64 free implementation of the OpenGL API -- GLX runtime ii libglapi-mesa:amd64 17.0.7-0ubuntu0.16.04.1 amd64 free implementation of the GL API -- shared library ii libgles2-mesa:amd64 17.0.7-0ubuntu0.16.04.1 amd64 free implementation of the OpenGL|ES 2.x API -- runtime ii libglu1-mesa:amd64 9.0.0-2.1 amd64 Mesa OpenGL utility library (GLU) ii libwayland-egl1-mesa:amd64 17.0.7-0ubuntu0.16.04.1 amd64 implementation of the Wayland EGL platform -- runtime ii mesa-utils 8.3.0-1 amd64 Miscellaneous Mesa GL utilities

[M-Bab]

Okay now step by step: Which kernel did you install? Are there any error messages on install? What happens exactly when you try to boot? Does the crash only affect the GUI or doesn't it even reach the console? Have you removed the amdgpu-pro driver before trying to boot to this kernel?

I mean your outputs look fine but this is not from an amdgpu kernel.

[Tormund1985]

What I do is download your kernel 4.12 and 4.9 and installed. Only this. The install reports errors and when I reboot: Black Screen and I can't enter in mode console. I can enter by advanced option but en render mode and cinnamon crash.

Then, I have to remove the kernel 4.12 and 4.9. I dont have installed amdgpu pro.

I installed your kernel in a clean installation of Linux Mint 18.2 with X.org and Mesa. Without Amdgpu pro.

[M-Bab]

Okay WHAT error messages do you get when you install the kernels? And after a boot failure when you boot a working kernel can you look for any error messages of the previous failed boot in /var/log/ ?

[Tormund1985]

The error's during the install are the same that shows Enigma0 in their issue. When I have time again I will try to install the kernel and look for any error in /var/log.

[M-Bab]

So when you have the same error like Enigma, you are running VMware as well?

[Tormund1985]

No I dont have installed VMware, I am using Virtualbox. The error that shows repeately is that: Error! Bad return status for module build on kernel: 4.12.9+ (x86_64) Consult /var/lib/dkms/bcmwl/6.30.223.271+bdcom/build/make.log for more information.

Also in kernel 4.9.5.

[Tormund1985]

The same error installing the kernel 4.13:

Seleccionando el paquete linux-headers-4.13.0-041300 previamente no seleccionado. (Leyendo la base de datos ... 361559 ficheros o directorios instalados actualmente.) Preparando para desempaquetar linux-headers-4.13.0-041300_4.13.0-041300.201709031731_all.deb ... Desempaquetando linux-headers-4.13.0-041300 (4.13.0-041300.201709031731) ... Seleccionando el paquete linux-headers-4.13.0-041300-generic previamente no seleccionado. Preparando para desempaquetar linux-headers-4.13.0-041300-generic_4.13.0-041300.201709031731_amd64.deb ... Desempaquetando linux-headers-4.13.0-041300-generic (4.13.0-041300.201709031731) ... Seleccionando el paquete linux-headers-4.13.0-041300-lowlatency previamente no seleccionado. Preparando para desempaquetar linux-headers-4.13.0-041300-lowlatency_4.13.0-041300.201709031731_amd64.deb ... Desempaquetando linux-headers-4.13.0-041300-lowlatency (4.13.0-041300.201709031731) ... Seleccionando el paquete linux-image-4.13.0-041300-generic previamente no seleccionado. Preparando para desempaquetar linux-image-4.13.0-041300-generic_4.13.0-041300.201709031731_amd64.deb ... Done. Desempaquetando linux-image-4.13.0-041300-generic (4.13.0-041300.201709031731) ... Seleccionando el paquete linux-image-4.13.0-041300-lowlatency previamente no seleccionado. Preparando para desempaquetar linux-image-4.13.0-041300-lowlatency_4.13.0-041300.201709031731_amd64.deb ... Done. Desempaquetando linux-image-4.13.0-041300-lowlatency (4.13.0-041300.201709031731) ... Configurando linux-headers-4.13.0-041300 (4.13.0-041300.201709031731) ... Configurando linux-headers-4.13.0-041300-generic (4.13.0-041300.201709031731) ... Examining /etc/kernel/header_postinst.d. run-parts: executing /etc/kernel/header_postinst.d/dkms 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic Error! Bad return status for module build on kernel: 4.13.0-041300-generic (x86_64) Consult /var/lib/dkms/ndiswrapper/1.60/build/make.log for more information. Error! Bad return status for module build on kernel: 4.13.0-041300-generic (x86_64) Consult /var/lib/dkms/virtualbox-guest/5.0.40/build/make.log for more information. Configurando linux-headers-4.13.0-041300-lowlatency (4.13.0-041300.201709031731) ... Examining /etc/kernel/header_postinst.d. run-parts: executing /etc/kernel/header_postinst.d/dkms 4.13.0-041300-lowlatency /boot/vmlinuz-4.13.0-041300-lowlatency Error! Bad return status for module build on kernel: 4.13.0-041300-lowlatency (x86_64) Consult /var/lib/dkms/ndiswrapper/1.60/build/make.log for more information. Error! Bad return status for module build on kernel: 4.13.0-041300-lowlatency (x86_64) Consult /var/lib/dkms/virtualbox-guest/5.0.40/build/make.log for more information. Configurando linux-image-4.13.0-041300-generic (4.13.0-041300.201709031731) ... Running depmod. update-initramfs: deferring update (hook will be called later) Examining /etc/kernel/postinst.d. run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic run-parts: executing /etc/kernel/postinst.d/dkms 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic Error! Bad return status for module build on kernel: 4.13.0-041300-generic (x86_64) Consult /var/lib/dkms/ndiswrapper/1.60/build/make.log for more information. Error! Bad return status for module build on kernel: 4.13.0-041300-generic (x86_64) Consult /var/lib/dkms/virtualbox-guest/5.0.40/build/make.log for more information. run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic update-initramfs: Generating /boot/initrd.img-4.13.0-041300-generic W: Possible missing firmware /lib/firmware/amdgpu/raven_gpu_info.bin for module amdgpu Warning: No support for locale: es_ES.utf8 ^CFailed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-4.13.0-041300-generic.postinst line 1052. dpkg: error al procesar el paquete linux-image-4.13.0-041300-generic (--install): el subproceso instalado el script post-installation devolvió el código de salida de error 2 Configurando linux-image-4.13.0-041300-lowlatency (4.13.0-041300.201709031731) ... Running depmod. update-initramfs: deferring update (hook will be called later) Examining /etc/kernel/postinst.d. run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.13.0-041300-lowlatency /boot/vmlinuz-4.13.0-041300-lowlatency run-parts: executing /etc/kernel/postinst.d/dkms 4.13.0-041300-lowlatency /boot/vmlinuz-4.13.0-041300-lowlatency Error! Bad return status for module build on kernel: 4.13.0-041300-lowlatency (x86_64) Consult /var/lib/dkms/ndiswrapper/1.60/build/make.log for more information. Error! Bad return status for module build on kernel: 4.13.0-041300-lowlatency (x86_64) Consult /var/lib/dkms/virtualbox-guest/5.0.40/build/make.log for more information. run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.13.0-041300-lowlatency /boot/vmlinuz-4.13.0-041300-lowlatency update-initramfs: Generating /boot/initrd.img-4.13.0-041300-lowlatency W: Possible missing firmware /lib/firmware/amdgpu/raven_gpu_info.bin for module amdgpu Warning: No support for locale: es_ES.utf8 run-parts: executing /etc/kernel/postinst.d/pm-utils 4.13.0-041300-lowlatency /boot/vmlinuz-4.13.0-041300-lowlatency run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.13.0-041300-lowlatency /boot/vmlinuz-4.13.0-041300-lowlatency Generando archivo de configuración grub... Encontrada imagen de linux: /boot/vmlinuz-4.13.0-041300-lowlatency Encontrada imagen de memoria inicial: /boot/initrd.img-4.13.0-041300-lowlatency Encontrada imagen de linux: /boot/vmlinuz-4.13.0-041300-generic Encontrada imagen de memoria inicial: /boot/initrd.img-4.13.0-041300-generic Encontrada imagen de linux: /boot/vmlinuz-4.10.0-35-generic Encontrada imagen de memoria inicial: /boot/initrd.img-4.10.0-35-generic Encontrada imagen de linux: /boot/vmlinuz-4.8.0-58-generic Encontrada imagen de memoria inicial: /boot/initrd.img-4.8.0-58-generic Encontrada imagen de linux: /boot/vmlinuz-4.8.0-53-generic Encontrada imagen de memoria inicial: /boot/initrd.img-4.8.0-53-generic Found memtest86+ image: /boot/memtest86+.elf Found memtest86+ image: /boot/memtest86+.bin ERROR: unsupported sector size 4096 on /dev/sda. ERROR: unsupported sector size 4096 on /dev/sda. ERROR: unsupported sector size 4096 on /dev/sda. ERROR: unsupported sector size 4096 on /dev/sda. ERROR: unsupported sector size 4096 on /dev/sda. ERROR: unsupported sector size 4096 on /dev/sda. ERROR: unsupported sector size 4096 on /dev/sda. ERROR: unsupported sector size 4096 on /dev/sda. ERROR: unsupported sector size 4096 on /dev/sda. Encontrado Windows 10 (loader) en /dev/sdc1 Encontrado Windows 10 (loader) en /dev/sdc2 hecho Se encontraron errores al procesar: linux-image-4.13.0-041300-generic

[M-Bab]

Okay, you should have a look at /var/lib/dkms/ndiswrapper/1.60/build/make.log and /var/lib/dkms/virtualbox-guest/5.0.40/build/make.log This error can happen when trying to build the virtualbox dkms modules. If you have the same troubles with the vanilla 4.13 kernel this is not related to the amdgpu display code and I probably can't help you any further.

[Tormund1985]

Should I purge Virtualbox and install it after the kernel? Thanks.

[M-Bab]

You can try but I would be surprised if it solves the problem. DKMS modules should not be able to make the kernel crash. Especially if they are not built anyway. And you another piece of software (ndiswrapper) that tries to build dkms modules).