syslog message "Cannot enable. Maybe the USB cable is bad?"

[M-Welsch]

Description

when doing a backup with the raspi4 hardware, the file transfer was very slow and the syslog showed

Cannot enable. Maybe the USB cable is bad?

moreover lsusb -t showed the backupHDD (physically a usb 3.0 stick) was registered for 480M, which points to a USB 2 connection rather than USB 3. In this case it should have shown 5000M

What happens if we don't do it (aka Why is it important)?

backups will be very slow. Therefore long connection times of the hdd and long uptimes for the BaSe itself. Both lead to higher risks of damage.

Definition of Ready

no prequisites

Key Tasks

• [ ] decide if this blocks the MVP
• [x] connect BaSe USB 3 line to a computer and see if it shows the same error
• [ ] check with a USB 3.0 hdd
• [ ] fix the bug or create another issue

Acceptance Criteria

either

• [ ] the message doesn't show up anymore when hdd is engaged or
• [ ] we have another issue that handles the bugfix

[M-Welsch]

Directly connected to PC it shows "5000M". Over BaSe USB line it only shows 480M. This indicates there's a hardware problem with the USB connection

[M-Welsch]

There was a soldering issue.