M2Team / NanaZip

The 7-Zip derivative intended for the modern Windows experience
https://sourceforge.net/projects/nanazip/
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No context menu in win10. #129

Closed rtrobin closed 1 year ago

rtrobin commented 2 years ago

NanaZip: 1.1 ms store OS: windows 10 21H2 19044.1586

Right click on zipped file, no context menu shown.

PS. Following known issues, I tried deleting then restarting explorer processes via Task Manager. It didn't help.

MouriNaruto commented 2 years ago

You need to wait for a while because the wsappx service may not be ready. Also, you can try to restart your PC.

Kenji Mouri

rtrobin commented 2 years ago

I have tried rebooting my PC. Nothing changed.

rtrobin commented 2 years ago

I have tried reinstalling nanazip. It didn't help either.

Ariane-B commented 2 years ago

Same issue here.

SakuraNeko commented 2 years ago

The issue was not reproduced on Windows 10 (OS Ver: 19044.1620). NanaZip 1.1.194.0

Sakura

rtrobin commented 2 years ago

The system is upgraded to 19044.1620. Nanazip is reinstalled through ms store. Still, no context menu...

Can you add a button in option tab to fix(reconfigure) context menu in registry?

SakuraNeko commented 2 years ago

@rtrobin Your suggestion has been received and we will consider whether to add this content.

We have not yet been able to pinpoint the cause of the problem and we will continue to look into the issue. If you find anything new, please let us know.

Sakura

SkyNinja commented 2 years ago

Same problem, Win10 Pro 19044.1706. Tried restarting explorer, reinstalling Nanazip, restarting computer and waiting almost 24 hours, still no context menu options.

Ariane-B commented 2 years ago

@SakuraNeko To help you understand the issue, would one of the following help?

SakuraNeko commented 2 years ago

@SkyNinja @Ariane-B I appreciate your continued tracking, but we're still coming up empty at this point, and we'll continue to test to pinpoint the issue. Also, we are still considering how to build the logging and tracking system, and the tracking system provided by the Microsoft Store does not do a good job of locating these issues.

Sakura

Ariane-B commented 2 years ago

Don't hesitate to reach out if we can do anything to help.

kenvix commented 2 years ago

Same problem on windows 10.0.19043.1826. I hope that there will be a button to force register context menu manually.

AndromedaMelody commented 1 year ago

Thanks for your support.