search

MBFVSolutionsLLC / ChiEpsilonMemberSupport

0 stars 0 forks source link

Member cannot move from 'invited' to 'invitation accepted' #56

Closed tmpopraw closed 3 years ago

tmpopraw commented 3 years ago

What is the e-mail address you are using to login to xehub tmpopraw@mtu.edu

What is your chapter number and name Chapter #21 - Michigan Technological University

Describe the bug A new member, Taylor D. Stewart, is correctly entering his information and clicking submit, but his member profile will not advance from the 'Invited' tab to the 'Invitation Accepted' tab. If someone could manually move him to the next tab or update his member status to 'undergrad' so we can order his pin and certificate that would be great.

To Reproduce Steps to reproduce the behavior:

  1. Member receives invitation email and click the link within
  2. Member creates a username and password
  3. Member enters information and clicks 'submit'

Expected behavior When the member accepts the invitation, he should be moved from 'Invited' to 'Invitation Accepted'.

Screenshots image image

Desktop (please complete the following information):

Additional context Other members have not had issues. There are currently two "Taylor D. Stewarts" because I attempted to create a new entry to reinvite him, but this did not work. I cannot delete entries. The correct one is the one with all of his information entered.

brunofvalli commented 3 years ago

Found the issue. There are two accounts for the given user. I have merged the accounts. Please request user to logoff and login and accept the invitation.

tmpopraw commented 3 years ago

He is accepting the invitation, but it is still not moving him from 'invited' to 'invitation accepted'. Is there a way you can manually move him if this can't be fixed?