search

MBFVSolutionsLLC / ChiEpsilonMemberSupport

0 stars 0 forks source link

Password Reset #66

Closed gnegym closed 2 years ago

gnegym commented 2 years ago

Email: gnegym@vt.edu Chapter: Virginia Tech #018

One of my initiates (stevenfm@vt.edu) is unable to log-in to the system. He tried logging in on his phone which created an issue that caused him to be unable to log-in on his computer. He tried to reset his password but never received an email so I believe his profile will need to be deleted so that I can re-invite him.

Let me know if you need more info from me, thanks in advance!

brunofvalli commented 2 years ago

I found stevenfm@vt.edu information at https://xehub.azurewebsites.net/Person/Detail/7cc32abe-fddb-4d25-a969-d4e2e16ccb6b Please ask Steven Frank Manolios to re-register and the account should lock in with his internal record.

image

brunofvalli commented 2 years ago

I am closing this issue assuming this has been fixed. I noticed user has not confirmed e-mail yet.

It could mean user is getting e-mail routed to it's spam mailbox.

brunofvalli commented 2 years ago

Please let me know if you have any more issues.