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Internal Server Error #3

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago
What steps will reproduce the problem?
1. Install ELSA with the install.sh script
2. Try to open the web interface

What is the expected output? What do you see instead?
I expected to see the web interface but insteed I get a "Internal Server Error"
In the /var/log/apache2/error.log I get the message: 
" Can't use string ("Access denied for user 'elsa'@'l") as an ARRAY ref while 
"strict refs" in use at /usr/local/elsa/web/lib/API.pm line 1349.\n" 
There seems to be an error in the error handling code at line 1349. 
The moste strange part is the "Access denied" error since I just tried to use 
ELSA out of the box after installing it. Without any further modifications. 

What version of the product are you using? On what operating system?
My OS : Linux debian 2.6.32-5-amd64 #1 SMP Mon Jan 9 20:49:59 UTC 2012 x86_64 
GNU/Linux
ELSA version I guess it is the last one since it was downloaded by the 
"install.sh" script. Installation done on Sunday 22 January 2012

Please provide any additional information below.

Original issue reported on code.google.com by petrovi...@gmail.com on 22 Jan 2012 at 6:27

GoogleCodeExporter commented 8 years ago
I just ran the install on ubuntu 11.10 x64 and I am getting the same error.  
Any help would be appreciated.

Original comment by matt.pre...@gmail.com on 26 Jan 2012 at 8:43

GoogleCodeExporter commented 8 years ago
I can confirm the issue on CentOS 6, the database permissions do seem ok.

Original comment by machielv...@gmail.com on 30 Jan 2012 at 3:48

GoogleCodeExporter commented 8 years ago
I found this to be caused by a missing syslog mysql database. I needed to 
configure rsyslog to log to mysql first and add the mysql user details to 
/etc/elsa_web.conf.

The web-interface still does not show, does not stop loading, but that would be 
a separate issue.

Original comment by machielv...@gmail.com on 1 Feb 2012 at 2:41

GoogleCodeExporter commented 8 years ago
This sounds like an error caused by not pointing at a node database or the 
configured username not having access to the node database as per the 
elsa_web.conf file.

Database error reporting to the front-end should be fixed in the current 
version.  Can you please run install.sh again and give it a shot?

Original comment by mchol...@gmail.com on 2 Feb 2012 at 8:07

GoogleCodeExporter commented 8 years ago
I tried installing ELSA, but the same problem was reached on Ubuntu 10.04 LTS. 
After solving it via elsa_web.conf, I still get problem as described in the 
third comment by machielv...@gmail.com

Original comment by testing4...@googlemail.com on 10 May 2012 at 4:09

GoogleCodeExporter commented 8 years ago
For both the meta_db and the node databases under "nodes," are you able to log 
in using the credentials specified in the elsa_web.conf file?  

Original comment by mchol...@gmail.com on 10 May 2012 at 6:56

GoogleCodeExporter commented 8 years ago
I just installed ELSA for the first time on Ubuntu 12.04 LTS and am seeing the 
same thing.

My Apache error log shows, "Can't use string ("Access denied for user 
'elsa'@'l") as an ARRAY ref while "strict refs" in use at 
/usr/local/elsa/web/lib/API.pm line 705.\n"

The ELSA log is showing, "* ERROR [2012/05/25 20:24:02] 
/usr/local/elsa/web/lib/AsyncMysql.pm (30) AsyncMysql::query 2499 [undef]
Got connection error Access denied for user 'elsa'@'localhost' to database 
'syslog' at /usr/local/elsa/web/lib/AsyncMysql.pm line 26."

I guess I'm having the same situation as comment #3.

Original comment by os...@justified.com on 26 May 2012 at 3:26

GoogleCodeExporter commented 8 years ago
So the issue seemed to be that rsyslog's MySQL support module was simply never 
installed with Ubuntu.  Once I added that component and re-ran the installation 
script, things seem to start up fine.

Original comment by os...@justified.com on 26 May 2012 at 4:27

GoogleCodeExporter commented 8 years ago
Glad you got it working, but I'm confused where rsyslog comes into play.  Can 
you tell me exactly which component you had to add?  Thanks.

Original comment by mchol...@gmail.com on 29 May 2012 at 2:12