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MKRoztoky / open-source-self-check

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Need some understanding #2

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. No page is displayed 
2. Same, changed sip2 ports
3. Same, changed host id to server ip

What is the expected output? What do you see instead?
The ready to checkout items prompt.  I see the searching for user information 
or the system is down message, depending on what I have changed.

What version of the product are you using? On what operating system?
ver 1.043 on Windows XP

Please provide any additional information below.
I wanted to know if there was a web page that is necessary on the Sirsi server 
(we are running Sirsi Unicorn)?  I am having a hell of a time finding the 
necessary settings to get the same response you are getting.  I know it has to 
do with me just getting to know this software and being dumb!  But I figured I 
would ask anyway, since the only dumb questions are the ones not asked.  Please 
be patient with me!

Thanks!

Chris R McClain

Original issue reported on code.google.com by chrismcc...@gmail.com on 22 Jun 2010 at 4:03

GoogleCodeExporter commented 8 years ago 
Do you know what version of php you're running? Versions older than 5 (I think) 
did not come with sockets enabled.

Original comment by ericmelton1@gmail.com on 22 Jun 2010 at 4:07

GoogleCodeExporter commented 8 years ago 
I am running a version that comes with WAMP server, located 
here:http://www.wampserver.com/en/download.php
It is 5.3.0 and I have uncommented the sockets.dll in both php.ini files.

I am thinking that there a missing piece on the server side that is not there 
for a web site to load.

Original comment by chrismcc...@gmail.com on 22 Jun 2010 at 4:14

GoogleCodeExporter commented 8 years ago 
You may be being blocked from connecting to your SIP2 server. Are you sure the 
port for SIP2 is open to access from outside (i.e. your wamp server)?

Original comment by ericmelton1@gmail.com on 22 Jun 2010 at 4:19

GoogleCodeExporter commented 8 years ago 
We made sure to allow traffic to the SIP2 server (which resides on the Sirsi 
box as well) and we currently have other locations using selfcheck kiosks, 
either using telnet or ftp with SIP2.  I can see the traffic on the server just 
not the connection I am testing.  I have made an adjustment on the Sirsi server 
a few days ago (to allow the system to reset), adding the SIP2 connection to a 
list already there.  We run the Sirsi server for about 200 libraries in a 
consortia, Alliance Library System/Resource Sharing Alliance.  We wanted to 
give libraries a better solution to the kiosks that are costing them thousands 
of dollars.
I have attached a walk-through provided by another library that is pretty 
thorough about the settings with the exception of not really giving me the 
information for the Sirsi side required to allow a broswer to interact with a 
patron account, i.e. sip2 over http, some apache settings that need to be done 
on the server for hosting a page for selfcheck.

Thank you for your quick responses.

Original comment by chrismcc...@gmail.com on 22 Jun 2010 at 4:29

Attachments:

GoogleCodeExporter commented 8 years ago 
Just so I'm clear, you get to the screen where the patron scans their card but 
when you scan the card it goes to the out of order page?

Original comment by ericmelton1@gmail.com on 22 Jun 2010 at 4:32

GoogleCodeExporter commented 8 years ago 
No, I do not have a page for selfcheck yet as I am unsure what that should be.  
I am looking for a little guidance as to what that should be and if we are 
missing step on our Sirsi server that is required to allow the page to be 
displayed.
Step 8d on the walk-through asks for our selfcheck page.  we have not used that 
part of Sirsi before.  I was just hoping that someone else had and maybe we 
could see what it supposed to look like so that I can modify the Sirsi server 
accordingly.

Original comment by chrismcc...@gmail.com on 22 Jun 2010 at 4:39

GoogleCodeExporter commented 8 years ago 
Do you have the self-check files in your htdocs folder on your wamp 
installation? That is where they'll need to be in order for you to bring them 
up in a browser. Once the files are in WAMP's htdocs folder you should be able 
to bring up the self check on a browser by opening your wamp's homepage then 
switching to the self-check directory via the url

Original comment by ericmelton1@gmail.com on 22 Jun 2010 at 4:43

GoogleCodeExporter commented 8 years ago 
When WAMP is running, you should be able to right click on the wamp icon in the 
system tray and open your WAMP homepage -the url might be something like 
http://localhost:8888/wamp. One you've put the self-check folder into your 
WAMP's htdocs folder you can the start the firefox that is included with the 
self-check. Now take the url from your wamp and change it to 
http://localhost:8888/self-check (or whatever name you've given the self-ccheck 
folder) and plug that into firefox (firefox may open in full screen but you can 
change that with a right click). Hope that helps

Original comment by ericmelton1@gmail.com on 22 Jun 2010 at 4:49

GoogleCodeExporter commented 8 years ago 
Ok, I have the web site from another library that is using this successfully.  
I don't need to do anything on the server side but allow that sip2 connection, 
which I have via the sip2.cfg file, right?  The web site is 
http://localhost/selfcheck, which gets me to the scan the user ID.  I scan one 
and it either takes forever (no timeout period?) or goes directly to the out of 
order page.

Original comment by chrismcc...@gmail.com on 22 Jun 2010 at 6:28

GoogleCodeExporter commented 8 years ago 
The sip2.cfg file on your server should tell you what port you need to enter 
into the self-check's config.php file (it's probably 6001 or 6002) as well as 
whether you need a SIP2 password entered in config.php. Any chance you could 
send me your config.php and you sip2.cfg so I can check that everything is 
correct? my email is ericmelton1 at gmail.com

Original comment by ericmelton1@gmail.com on 22 Jun 2010 at 7:43

GoogleCodeExporter commented 8 years ago 
I have sent them to your gmail account.
Thanks again for looking into this.

Chris R McClain

Original comment by chrismcc...@gmail.com on 22 Jun 2010 at 9:30

GoogleCodeExporter commented 8 years ago

Original comment by ericmelton1@gmail.com on 15 Nov 2010 at 11:24