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A community hub for MKT Playbook users. Report bugs, request features, ask questions, and much more.
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Can't edit cards #34

Closed Terrance113 closed 1 year ago

Terrance113 commented 1 year ago

I can't edit the card for the new stuff in the tour.

IMG_8507

TitusPosiadly commented 1 year ago

Hey, thanks for the bug report.

Are you using more than one device? Also, could you check what your main device is set as? (Go into the settings and locate „Main Device“ under the „App Settings“ section)

If it doesn’t say „This Device“ in parenthesis after the device name tap on the name and tap on the button „Set as main device“ that should now be visible. Now close and open your app again and everything should work as usual.

Let me know if you are still having issues after trying this.

Terrance113 commented 1 year ago

No, just my iPad since my phone is an android.

On Fri, Apr 21, 2023 at 6:42 PM Titus Posiadly @.***> wrote:

Hey, thanks for the bug report.

Are you using more than one device? Also, could you check what your main device is set as? (Go into the settings and locate „Main Device“ under the „App Settings“ section)

If it doesn’t say „This Device“ in parenthesis after the device name tap on the name and tap on the button „Set as main device“ that should now be visible. Now close and open your app again and everything should work as usual.

Let me know if you are still having issues after trying this.

— Reply to this email directly, view it on GitHub https://github.com/MKT-Playbook/Hub/issues/34#issuecomment-1518397735, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5NW6IMEDDHILIDDNDTIR53XCMEOZANCNFSM6AAAAAAXHDDT5M . You are receiving this because you authored the thread.Message ID: @.***>

TitusPosiadly commented 1 year ago

Could you check if your device is set as the main device? (Go into the settings and locate „Main Device“ under the „App Settings“ section)

If it doesn’t say „This Device“ in parenthesis after the device name tap on the name and tap on the button „Set as main device“ that should now be visible. Now close and open your app again and everything should work as usual.

Terrance113 commented 1 year ago

No, it didn't. It is the main device, but it didn't do anything. It worked last tour when i imported Poochy and the other stuff that debuted. But now it's not.

On Fri, Apr 21, 2023 at 7:02 PM Titus Posiadly @.***> wrote:

Could you check if your device is set as the main device? (Go into the settings and locate „Main Device“ under the „App Settings“ section)

If it doesn’t say „This Device“ in parenthesis after the device name tap on the name and tap on the button „Set as main device“ that should now be visible. Now close and open your app again and everything should work as usual.

— Reply to this email directly, view it on GitHub https://github.com/MKT-Playbook/Hub/issues/34#issuecomment-1518410152, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5NW6IKUAI66U5TJWKWLOKDXCMGX7ANCNFSM6AAAAAAXHDDT5M . You are receiving this because you authored the thread.Message ID: @.***>

TitusPosiadly commented 1 year ago

Hmm, have you tried to force close the app and open it again? New cards will only be added automatically on the app start.

Terrance113 commented 1 year ago

This showed up when i did.

On Fri, Apr 21, 2023 at 7:14 PM Titus Posiadly @.***> wrote:

Hmm, have you tried to force close the app and open it again? New cards will only be added automatically on the app start.

— Reply to this email directly, view it on GitHub https://github.com/MKT-Playbook/Hub/issues/34#issuecomment-1518415554, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5NW6INEQOYBJXZ67236XJLXCMIDRANCNFSM6AAAAAAXHDDT5M . You are receiving this because you authored the thread.Message ID: @.***>

TitusPosiadly commented 1 year ago

What app version are you using right now?

Also, I think the image didn't make it through. Might have to add it directly on GitHub or just send me an email directly to info@mkt-playbook.com

Terrance113 commented 1 year ago

NOW it works. I had to give the app a tip too.

On Fri, Apr 21, 2023 at 7:25 PM Titus Posiadly @.***> wrote:

What app version are you using right now?

Also, I think the image didn't make it through. Might have to add it directly on GitHub or just send me an email directly to @.***

— Reply to this email directly, view it on GitHub https://github.com/MKT-Playbook/Hub/issues/34#issuecomment-1518419651, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5NW6II3AQ5B5EELPJEZCGLXCMJN3ANCNFSM6AAAAAAXHDDT5M . You are receiving this because you authored the thread.Message ID: @.***>

TitusPosiadly commented 1 year ago

Huh? Hahaha very strange. Well, at least it works now. Could you still send the image from before?

Terrance113 commented 1 year ago

Just did.

On Fri, Apr 21, 2023 at 7:29 PM Titus Posiadly @.***> wrote:

Huh? Hahaha very strange. Well, at least it works now. Could you still send the image from before?

— Reply to this email directly, view it on GitHub https://github.com/MKT-Playbook/Hub/issues/34#issuecomment-1518421193, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5NW6IITLWWEN57MPQFARFDXCMJ65ANCNFSM6AAAAAAXHDDT5M . You are receiving this because you authored the thread.Message ID: @.***>

TitusPosiadly commented 1 year ago

Did you by any chance just update the app?

Terrance113 commented 1 year ago

I don't know.

On Fri, Apr 21, 2023 at 7:36 PM Titus Posiadly @.***> wrote:

Did you by any chance just update the app?

— Reply to this email directly, view it on GitHub https://github.com/MKT-Playbook/Hub/issues/34#issuecomment-1518423363, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5NW6INRVKHWGGEIMERQQM3XCMKYZANCNFSM6AAAAAAXHDDT5M . You are receiving this because you authored the thread.Message ID: @.***>

TitusPosiadly commented 1 year ago

Hmm, something is definitely not right. For now, we might just have to keep an eye on it and come back to it if anything else strange happens. Oh, you are in the beta test, right? Could you send me your logs as an email also to info@mkt-playbook.com? (Go into the settings, scroll down, and tap on "Export logs")

Terrance113 commented 1 year ago

I lost the beta test when I uninstalled the app, so I don't have any logs...

On Fri, Apr 21, 2023 at 7:45 PM Titus Posiadly @.***> wrote:

Hmm, something is definitely not right. For now, we might just have to keep an eye on it and come back to it if anything else strange happens. Oh, you are in the beta test, right? Could you send me your logs as an email also to @.***? (Go into the settings, scroll down, and tap on "Export logs")

— Reply to this email directly, view it on GitHub https://github.com/MKT-Playbook/Hub/issues/34#issuecomment-1518426319, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5NW6IP7X3G5XQDZ3GCPNO3XCMLYHANCNFSM6AAAAAAXHDDT5M . You are receiving this because you authored the thread.Message ID: @.***>

TitusPosiadly commented 1 year ago

That's probably the reason for all the unexpected behavior. Downgrading from a newer to an older version can cause a number of issues. You should be able to download the beta again though. Either use the link in the invite again or download the newest version from the TestFlight app.

I'm gonna close the issue for now. Let me know if you have any more issues or if you need anything else.