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MONEI / MONEI-AdobeCommerce-Magento2

MONEI Payments Adobe Commerce (Magento 2) Official Module
https://monei.com
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Incorrect order status after payment success #34

Open samoritano opened 8 months ago

samoritano commented 8 months ago

Hi there.

We recently updated the plugin to its latest version, in order to test insite payments (which work really great! 🚀), but we saw that now all new successful orders are being created in "Monei - Payment Success" status, instead of the expected "Processing" status (the one selected on our config).

We already noticed this problem in prior versions of the plugin and also reported it to Monei support team, and had to develop a workarond , and we ended developing a cron script for changing the status programatically. And you guys solved this issue in version 1.1.9 (if I remember correctly)

Now we see that this wrong status has been reverted, and all new orders are created in "Monei - Payment Success".

jimmyn commented 7 months ago

Hi @samoritano could you please upgrade to the latest version. Is this issue resolved?

samoritano commented 7 months ago

Hi, @jimmyn .

Yes, I have tested the latest version and the problem seems to be resolved.

Thank you very much.

samoritano commented 1 day ago

Hi, it seems this issue has been reverted, since we are already getting the "Money - Payment Success" status with the latest version.

We think the problem only appears with the Paypal payment type, not credit card.