Telegram bot

[MR-Tajeddin]

Step	Description
1	Create a bot on Telegram by talking to the BotFather and get your API token
2	Install the Python Telegram Bot library using pip
3	Import the necessary libraries in a new Python file
4	Create a new bot instance using your API token
5	Create a new updater instance and add a dispatcher to handle incoming messages
6	Define a function to handle incoming messages
7	Create a new message handler and add it to the dispatcher
8	Start the bot using the updater
9	Test the bot by sending a message to it on Telegram

[MR-Tajeddin]

To create a Telegram bot using Python, follow these steps:

1. First, you need to create a bot on Telegram by talking to the BotFather. You can do this by searching for BotFather in the Telegram app and sending it a message "/start". Follow the prompts to create a new bot and get your API token.

2. Install the Python Telegram Bot library using pip. You can do this by running the following command in your terminal:

   pip install python-telegram-bot

3. Create a new Python file and import the necessary libraries:

   import telegram
   from telegram.ext import Updater, CommandHandler, MessageHandler, Filters

4. Create a new bot instance using your API token:

   bot = telegram.Bot(token='YOUR_API_TOKEN')

5. Create a new updater instance and add a dispatcher to handle incoming messages:

   updater = Updater(token='YOUR_API_TOKEN', use_context=True)
   dispatcher = updater.dispatcher

6. Define a function to handle incoming messages:

   def echo(update, context):
      context.bot.send_message(chat_id=update.effective_chat.id, text=update.message.text)

7. Create a new message handler and add it to the dispatcher:

   echo_handler = MessageHandler(Filters.text & (~Filters.command), echo)
   dispatcher.add_handler(echo_handler)

8. Start the bot using the updater:

   updater.start_polling()

9. Your bot is now running and ready to receive messages. Test it out by sending a message to your bot on Telegram.

This is just a basic example of how to create a Telegram bot using Python. You can add more functionality by creating additional handlers and commands.

[inshanm21id]

Hello please help me ....

I'd like to create a telegram bot that is used for a call center bot, and it's integrated with a spreadsheet to find the questions and answers of the FAQ for the customer.

I used the newest Python and I have already installed the telegram bot using PIP, but when I start the code, I get this problem:

Traceback (most recent call last): File "/Applications/bot_telegram/bot.py", line 6, in from telegram.ext import Updater, CommandHandler, MessageHandler, Filters, CallbackContext ImportError: cannot import name 'Filters' from 'telegram.ext' (/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/telegram/ext/init.py)

and here is the code that I use:

import logging from datetime import datetime, time import gspread from oauth2client.service_account import ServiceAccountCredentials from telegram import Update, ReplyKeyboardMarkup, ReplyKeyboardRemove from telegram.ext import Updater, CommandHandler, MessageHandler, Filters, CallbackContext

Configure logging logging.basicConfig(format='%(asctime)s - %(name)s - %(levelname)s - %(message)s', level=logging.INFO)

Initialize Google Sheets credentials scopes = ['https://www.googleapis.com/auth/spreadsheets'] credentials = ServiceAccountCredentials.from_json_keyfile_name('credentials.json', scopes)

Spreadsheet ID and FAQ worksheet spreadsheet_id = '113ertLcHiP73WBH0GRWyq9B19hcAis5atEtqif4xFn0' faq_sheet_name = 'FAQ Data' chat_sheet_name = 'Chat History'

Function to start the bot and greet the user def start(update: Update, context: CallbackContext): user = update.effective_user context.bot.send_message(chat_id=update.effective_chat.id, text=f"Hello {user.first_name}! Welcome to our customer service. Please provide your name.")

Function to handle user name submission def handle_name(update: Update, context: CallbackContext): user = update.effective_user name = update.message.text

Save the user name to the context.user_data variable

context.user_data['name'] = name

context.bot.send_message(chat_id=update.effective_chat.id, text=f"Thank you, {name}! If you have any questions, please use the /faq command to see frequently asked questions.") Function to display the guide on how to use the bot def show_guide(update: Update, context: CallbackContext): guide_text = "How to use the bot:\n\n" "/faq - View frequently asked questions\n" "Send another message - Ask another question\n" "/guide - Display the guide on how to use the bot"

context.bot.send_message(chat_id=update.effective_chat.id, text=guide_text) Function to display FAQ questions and answers def faq(update: Update, context: CallbackContext):

Open the Google Sheets spreadsheet

gc = gspread.authorize(credentials) sheet = gc.open_by_key(spreadsheet_id).worksheet(faq_sheet_name)

Get all the question and answer data from the spreadsheet

faq_data = sheet.get_all_records()

Create a message with the list of questions and answers

faq_text = "Frequently Asked Questions:\n\n" for data in faq_data: faq_text += f"Q: {data['Question']}\n" faq_text += f"A: {data['Answer']}\n\n"

context.bot.send_message(chat_id=update.effective_chat.id, text=faq_text) Function to handle user messages def handle_message(update: Update, context: CallbackContext): user = update.effective_user message = update.message.text

Save the chat history to the Google Sheets spreadsheet

gc = gspread.authorize(credentials) sheet = gc.open_by_key(spreadsheet_id).worksheet(chat_sheet_name)

timestamp = datetime.now().strftime("%Y-%m-%d %H:%M:%S") chat_data = [timestamp, user.id, message] sheet.append_row(chat_data)

context.bot.send_message(chat_id=update.effective_chat.id, text="Thank you for your question! We will respond shortly.") Function to check the live chat time def check_live_chat(context: CallbackContext): current_time = datetime.now().time() live_chat_start_time = time(8, 0) # Live chat start time (8 AM) live_chat_end_time = time(17, 0) # Live chat end time (5 PM)

If the current time is within the live chat time range

if live_chat_start_time <= current_time <= live_chat_end_time: admin_chat_id = '@inshamid' # Replace with the Telegram admin chat ID context.bot.send_message(chat_id=admin_chat_id, text="New question from a user.") Main function def main():

Create Updater and Dispatcher objects

updater = Updater(token='YOUR_TELEGRAM_BOT_TOKEN', use_context=True) dispatcher = updater.dispatcher

Add handler for the /start command

start_handler = CommandHandler('start', start) dispatcher.add_handler(start_handler)

Add handler for user name submission

name_handler = MessageHandler(Filters.text & ~Filters.command, handle_name) dispatcher.add_handler(name_handler)

Add handler for the /faq command

faq_handler = CommandHandler('faq', faq) dispatcher.add_handler(faq_handler)

Add handler for other messages

message_handler = MessageHandler(Filters.text & ~Filters.command, handle_message) dispatcher.add_handler(message_handler)

Add handler for the /guide command

guide_handler = CommandHandler('guide', show_guide) dispatcher.add_handler(guide_handler)

Run the live chat every minute within the specified time range

updater.job_queue.run_repeating(check_live_chat, interval=60, first=0)

Start the bot

updater.start_polling() updater.idle() if name == 'main': main()