downloading wrong bios package regarding optiplex 9020 and 9020m

[vartaxe]

hi, i think there is a situation here: ``BIOS flash finished at 5/22/2019 at 19:00:56 BIOS flash started on 5/22/2019 at 19:00:56 Command: C:_SMSTaskSequence\BIOSPackage\TIC00579\Flash64W.exe /b=C:_SMSTaskSequence\BIOSPackage\TIC00579\9020MA18.exe /s /l=C:\WINDOWS\CCM\Logs\SMSTSLog\DellFlashBIOSUpdate.log A12 INSTALLED (Dell System OptiPlex 9020)

• Gigabit Ethernet : 0.D.4
• System BIOS : A12
• Legacy RAID OROM : 12.7.0.1936
• Intel Management Engine Update : 9.1.20.1035 A18 UPDATE (Dell System OptiPlex 9020M)
• System BIOS : A18
• Gigabit Ethernet : 0.D.4
• Legacy Video OROM : 1.0.2.5
• Legacy RAID OROM : 12.0.0.1710
• Intel Management Engine Update : 9.1.45.3000
• ACPI OS support : 5.0.0.0 Error: Unsupported System ID Found. Cannot update a 'OptiPlex 9020' with a BIOS for 'OptiPlex 9020M'. Exit Code = 5 (Hard Qualification Error)

[vartaxe]

its downloading the correct driver package so this is limited to download bios package

[vartaxe]

Who can fix this?

[EvilerBetty]

I had the same problem with the Latitude E5450 (A19 I think) BIOS. The BIOS for the Latitude 5450 was installing (successfully with DOA board consequences) on the Latitude E5450.

I opened a case with Dell and they pulled / corrected the metadata for the E5450 BIOS download.