Failed to retrieve available package items from AdminService endpoint. Error message: The remote name could not be resolved: 'b*******rrie.com'

[dylbrwn]

Trying to get precache over CMG to work in our environment. I believe I followed all the instructions correctly to allow impersonation to my SMS Provider over CMG...but running into issues when running from an internet based client. The logs show that it can't find the FQDN of my SMS Provider site server that's supposed to be impersonating the CMG address (from what I understand). We're an eHTTP environment. Not sure if anyone else has seen this.

• Setting 'AdminServiceURL' variable to: https://bg**********ie.com/AdminService/wmi ApplyDriverPackage 8/21/2020 9:22:47 AM 10552 (0x2938) [AdminService]: Completed AdminService endpoint phase ApplyDriverPackage 8/21/2020 9:22:47 AM 10552 (0x2938) [DriverPackage]: Starting driver package retrieval using method: AdminService ApplyDriverPackage 8/21/2020 9:22:47 AM 10552 (0x2938)
• Querying AdminService for driver package instances ApplyDriverPackage 8/21/2020 9:22:47 AM 10552 (0x2938)
• Calling AdminService endpoint with URI: https://bg**********ie.com/AdminService/wmi/SMS_Package?$filter=contains(Name,'Drivers') ApplyDriverPackage 8/21/2020 9:22:47 AM 10552 (0x2938)
• Failed to retrieve available package items from AdminService endpoint. Error message: The remote name could not be resolved: 'bg**ie.com' ApplyDriverPackage 8/21/2020 9:22:47 AM 10552 (0x2938)
• An error occurred while calling AdminService for a list of available driver packages. Error message: Cannot validate argument on parameter 'Message'. The argument is null or empty. Provide an argument that is not null or empty, and then try the command again. ApplyDriverPackage 8/21/2020 9:22:47 AM 10552 (0x2938) [ApplyDriverPackage]: Apply Driver Package process failed, please refer to previous error or warning messages ApplyDriverPackage 8/21/2020 9:22:47 AM 10552 (0x2938)

[EskimoRuler]

Hey dylbrwn, just thought I'd add something here since I did experience the same thing, maybe the same thing is happening to you.

I have an issue opened on the ModernDriverManagement repository about it [https://github.com/MSEndpointMgr/ModernDriverManagement/issues/22]

What I was experiencing is the script was determining that it was internal and not external. Therefore it tried to directly contact my SMS Provider and not the CMG.

When I would manually run the wmi query that the script uses to get active MPs I was getting both my Internal MP and CMG as active. The scripts appears to default to "Internal" if the "$ActiveMPInternalCandidatesCount" is not 0. $ActiveMPCandidates = Get-WmiObject -Namespace "root\ccm\LocationServices" -Class "SMS_ActiveMPCandidate"

I modified

Maybe check this out to see if this is causing your issue.

[dylbrwn]

Thanks man. Mine actually was doing the exact same thing. It was always defaulting to Internal even when on the internet. After making a change...it seems to get a bit further but then the logs just die here and don't log anything else

[AdminService]: Starting AdminService endpoint phase ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)

• Attempting to determine AdminService endpoint type based on current active Management Point candidates ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Determined AdminService endpoint type as: External ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Successfully read service account user name from TS environment variable 'MDMUserName': C_diSri*e ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Successfully read service account password from TS environment variable 'MDMPassword': **** ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Successfully read external endpoint address for AdminService through CMG from TS environment variable 'MDMExternalEndpoint': HTTPS://BG****G.CLOUDAPP.NET/CCM_Proxy_ServerAuth/720*********/AdminService ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Successfully read client identification for AdminService through CMG from TS environment variable 'MDMClientID': 5bd86002-bee7-2a-94-c**1 ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Successfully read client identification for AdminService through CMG from TS environment variable 'MDMTenantName': br****ie.onmicrosoft.com ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Setting 'AdminServiceURL' variable to: HTTPS://B*****G.CLOUDAPP.NET/CCM_Proxy_ServerAuth/72057*********1/AdminService/wmi ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Attempting to locate PSIntuneAuth module ApplyDriverPackage 8/21/2020 2:02:02 PM 15264 (0x3BA0)
• Authentication module detected, checking for latest version ApplyDriverPackage 8/21/2020 2:02:07 PM 15264 (0x3BA0)
• Attempting to retrieve authentication token using native client with ID: 5bd86002-bee7-2a-94-cd**001 ApplyDriverPackage 8/21/2020 2:02:13 PM 15264 (0x3BA0)

[vbateman]

dylbrwn, Having the same problem as you - just stops at trying to retrieve token, did you ever get any further?

[dylbrwn]

Unfortunately no :/

[JackS369]

I'm stuck with the same problem. Anyone can help on this?