HP known models not selected.

[m0rph0]

Known models are not selected for HP. The process log shows 35 known models. The same works fine for Dell models. This has been the case with 6.4.9 and 6.5.2.

DriverAutomationTool.log:

======== Querying Model List(s) ======== Info: Searching HP XML with OS variables - Windows106420H2 Info: Found: 35 known HP models Info: Found 270 HP model driver packs for Windows 10 20H2 64 bit ======== Selecting Known Models ======== Selecting HP models known in WMI

Normally here we should see the selection of each known model, but nothing...

[20H221H1]

Same problem with 6.5.5

[Ar5had07]

That means the first package has a problem in the description box or is blank.

[20H221H1]

That means the first package has a problem in the description box or is blank.

Any guide on how to fix the issue ?

[Ar5had07]

Show us a screenshot of your HP packages with the column ‘Description’ enabled.

On Tue, 24 Aug 2021 at 08:16, 20H221H1 @.***> wrote:

That means the first package has a problem in the description box or is blank.

Any guide on how to fix the issue ?

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[Warpchaser]

So I've now run into this same issue... and would really like this fixed, as I have to hand the driver importing over to some less keen people, is there no way to see what known models it's trying to pull so I can check if they're blank or what ever. As

Show us a screenshot of your HP packages with the column ‘Description’ enabled.

Does not really help me much as of what info that is suppose to be. Let me know if you need any information to help pinpoint what is going on.. or rather wrong.

Also the issue is still present in 7.0.1

[20H221H1]

In ConfigMgr. HP 840 G8 model description column shows: (Models included:8ab3,8ab8,880d)

The auto. select works fine for Dell but not for HP. I have Driver Automation Tool v.7.1.4 now and the problem is still not solved.

[20H221H1]

Is this a general issue or does it work for anyone ?

[Warpchaser]

Well.. I have HP models working at one site where it's a mix of HP, Microsoft and Lenovo. There the HP models seem to get picked up correctly. Or atleast did last time I had a look at it.

The current site that I still have issues with is all HP and none gets picked up... Here is the list with description.. what ever that helps :)

Yes.. some of those does not actually have an 21H2 package but they're just renamed so it works with older scripts.. without the fallback command.

And here is the BIOS list..