Worx Connects and Integration succeeds, but device/entity perpetually unavailable?

danantonson commented 1 year ago

Describe the issue

The integration was working perfectly and then it stopped. Per the instructions, I removed the device from Landroid and resync'd without issue; I can control the Landroid through the native app without issue.

After removing and reconnecting the landroid I went to reimplement the cloud integration and everything connects and authenticates, but the device entity shows 'unavailable.' Which is strange because the logs show all the correct information from my device which means it's clearly made the connection once. I uninstalled the integration and reinstalled via HACS and the same behavior occurs.

What version of Home Assistant Core has the issue?

core-2023.7.2

What was the last working version of Home Assistant Core?

core-

What version of the Landroid Cloud integration do you have installed

3.0.5

What type of installation are you running?

Home Assistant OS

Which make and model is the mower used for this integration?

Landroid W140

Diagnostics information (NOT log entries!)

{ "home_assistant": { "installation_type": "Home Assistant OS", "version": "2023.7.2", "dev": false, "hassio": true, "virtualenv": false, "python_version": "3.11.4", "docker": true, "arch": "x86_64", "timezone": "America/Chicago", "os_name": "Linux", "os_version": "6.1.34", "supervisor": "2023.07.1", "host_os": "Home Assistant OS 10.3", "docker_version": "23.0.6", "chassis": "vm", "run_as_root": true }, "custom_components": { "alexa_media": { "version": "4.6.5", "requirements": [ "alexapy==1.26.8", "packaging>=20.3", "wrapt>=1.12.1" ] }, "hacs": { "version": "1.32.1", "requirements": [ "aiogithubapi>=22.10.1" ] }, "blueiris": { "version": "1.0.15", "requirements": [] }, "fordpass": { "version": "0.1.48", "requirements": [] }, "nodered": { "version": "2.1.0", "requirements": [] }, "circadian_lighting": { "version": "2.1.4", "requirements": [] }, "keymaster": { "version": "v0.0.85", "requirements": [] }, "tryfi": { "version": "0.0.20", "requirements": [ "pytryfi>=0.0.20" ] }, "landroid_cloud": { "version": "3.0.5", "requirements": [ "pyworxcloud==3.1.14" ] }, "wyzeapi": { "version": "0.1.19", "requirements": [ "wyzeapy==0.5.19" ] }, "audiconnect": { "version": "2021.1.1", "requirements": [ "beautifulsoup4" ] } }, "integration_manifest": { "domain": "landroid_cloud", "name": "Landroid Cloud", "after_dependencies": [ "http" ], "codeowners": [ "@MTrab" ], "config_flow": true, "documentation": "https://github.com/MTrab/landroid_cloud/blob/master/README.md", "iot_class": "cloud_push", "issue_tracker": "https://github.com/MTrab/landroid_cloud/issues", "loggers": [ "pyworxcloud" ], "requirements": [ "pyworxcloud==3.1.14" ], "version": "3.0.5", "is_built_in": false }, "data": { "entry": { "entry_id": "03da09b4ecbd129053a16bdaad8ea316", "version": 1, "domain": "landroid_cloud", "title": "REDACTED", "data": { "email": "REDACTED", "password": "REDACTED", "type": "Worx" }, "options": {}, "pref_disable_new_entities": false, "pref_disable_polling": false, "source": "user", "unique_id": "REDACTED", "disabled_by": null }, "cloud": {}, "device_ids": { "3021 Backyard": null }, "feature_bits": {}, "type": "Worx", "devices": { "3021 Backyard": { "_api": { "__type": "<class 'pyworxcloud.api.LandroidCloudAPI'>", "repr": "<pyworxcloud.api.LandroidCloudAPI object at 0x7fcc81d6c1d0>" }, "_mower": { "id": 447833, "uuid": "96c52e9d-aca6-4002-b693-8567378ccfff", "product_id": 54, "user_id": 436850, "serial_number": "20193088631200233418", "mac_address": "C82B96827864", "name": "3021 Backyard", "locked": true, "firmware_version": "3.30", "firmware_auto_upgrade": true, "push_notifications": true, "sim": { "id": 7232, "iccid": "8944538523018989627", "sim_status": "provisioned", "pending_activation": false, "contract_starts_at": "2021-09-22T00:00:00-05:00", "contract_ends_at": "2024-09-22T00:00:00-05:00", "created_at": "2021-05-29T23:26:41-05:00", "updated_at": "2023-07-29T02:01:32-05:00" }, "push_notifications_level": "warning", "test": false, "iot_registered": true, "mqtt_registered": true, "pin_code": null, "registered_at": "2021-05-27 00:00:00", "online": true, "app_settings": { "cellular_setup_completed": true }, "protocol": 0, "pending_radio_link_validation": null, "capabilities": [ "auto_lock", "bluetooth_pairing", "border_cut", "digital_fence_settings", "follow_border", "lock", "mqtt", "multi_zone", "multi_zone_percentage", "one_time_scheduler", "ota_upgrade", "pairing_smartconfig", "pause_over_wire", "rain_delay", "rain_delay_start", "safe_go_home", "scheduler_two_slots", "unrestricted_mowing_time", "zone_keeper" ], "capabilities_available": [], "features": { "auto_lock": 3.25, "bluetooth_pairing": true, "chassis": "m_2019", "digital_fence_settings": 3.25, "display_type": "lcd", "input_type": "keyboard_arrow_keys", "lock": true, "mqtt": true, "multi_zone": true, "multi_zone_percentage": true, "multi_zone_zones": 4, "one_time_scheduler": 3.15, "pause_over_wire": 3.26, "rain_delay": true, "rain_delay_start": 3.08, "safe_go_home": 3.25, "scheduler_two_slots": 3.15, "unrestricted_mowing_time": true, "wifi_pairing": "smartconfig" }, "accessories": { "cellular": true }, "mqtt_endpoint": "iot.eu-west-1.worxlandroid.com", "mqtt_topics": { "command_in": "PRM100/C82B96827864/commandIn", "command_out": "PRM100/C82B96827864/commandOut" }, "warranty_registered": true, "purchased_at": "2021-05-24 00:00:00", "warranty_expires_at": "2024-05-24 00:00:00", "setup_location": { "latitude": "REDACTED", "longitude": "REDACTED" }, "city": { "id": 5037649, "country_id": 840, "name": "Minneapolis", "latitude": "REDACTED", "longitude": "REDACTED", "created_at": "2018-02-15T22:36:10-06:00", "updated_at": "2018-02-15T22:36:10-06:00" }, "time_zone": "America/Chicago", "lawn_size": null, "lawn_perimeter": 57, "auto_schedule_settings": null, "auto_schedule": false, "improvement": true, "diagnostic": true, "distance_covered": 105941, "mower_work_time": 7432, "blade_work_time": 7338, "blade_work_time_reset": 0, "blade_work_time_reset_at": null, "battery_charge_cycles": 44, "battery_charge_cycles_reset": 0, "battery_charge_cycles_reset_at": null, "created_at": "2019-12-22 12:50:05", "updated_at": "2023-07-29 01:41:25", "last_status": { "timestamp": "2023-07-29T21:59:05-05:00", "payload": { "cfg": { "id": 0, "sn": "20193088631200233418", "dt": "29/07/2023", "tm": "16:58:55", "lg": "en", "cmd": 0, "sc": { "m": 1, "d": [ [ "00:00", 0, 0 ], [ "04:00", 60, 1 ], [ "00:00", 0, 0 ], [ "04:00", 60, 0 ], [ "00:00", 0, 0 ], [ "04:00", 60, 1 ], [ "00:00", 0, 0 ] ], "dd": [ [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ] ], "distm": 0, "p": 0, "ots": { "wtm": 0, "bc": 0 } }, "mz": [ 0, 0, 0, 0 ], "mzv": [ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ], "mzk": 0, "rd": 180, "al": { "lvl": 1, "t": 60 }, "tq": 0, "modules": { "4G": { "enabled": 1, "geo": { "coo": [ 44.947578, -93.291573 ], "rad": 30 } } } }, "dat": { "mac": "C82B96827864", "fw": 3.3, "fwb": 1, "ls": 1, "le": 0, "conn": "wifi", "bt": { "t": 26.1, "v": 20.33, "p": 98, "nr": 44, "c": 1, "m": 1 }, "dmp": [ 1.6, -1.9, 21.8 ], "st": { "b": 7339, "d": 105953, "wt": 7433, "bl": 57 }, "act": 1, "rsi": -76, "lk": 1, "tr": 0, "lz": 0, "rain": { "s": 0, "cnt": 0 }, "modules": { "4G": { "stat": "ok", "vers": 2.54, "batt": { "t": -128, "v": 3.98, "l": 86 }, "mode": 1, "geo": { "stat": "in" }, "gps": { "coo": [ 0, 0 ] }, "network": { "status": "disconnected", "mode": "EDGE", "ICCID": "8944538523018989627", "IMSI": "204080748032946", "rssi": -79 } } } } } }, "model": { "code": "WR140", "friendly_name": "Landroid M1000", "model_year": 2019, "cutting_width": 180 } }, "_tz": null, "id": 447833, "uuid": "96c52e9d-aca6-4002-b693-8567378ccfff", "product_id": 54, "serial_number": "20193088631200233418", "mac_address": "C82B96827864", "name": "3021 Backyard", "locked": true, "sim": { "id": 7232, "iccid": "8944538523018989627", "sim_status": "provisioned", "pending_activation": false, "contract_starts_at": "2021-09-22T00:00:00-05:00", "contract_ends_at": "2024-09-22T00:00:00-05:00", "created_at": "2021-05-29T23:26:41-05:00", "updated_at": "2023-07-29T02:01:32-05:00" }, "mqtt_registered": true, "pin_code": null, "registered_at": "2021-05-27T00:00:00-05:00", "online": true, "protocol": 0, "capabilities": { "type": "<class 'pyworxcloud.utils.capability.Capability'>", "repr": "<pyworxcloud.utils.capability.Capability object at 0x7fcc82d037d0>" }, "capabilities_available": [], "accessories": { "cellular": true }, "setup_location": { "latitude": "REDACTED", "longitude": "REDACTED" }, "city": { "id": 5037649, "country_id": 840, "name": "Minneapolis", "latitude": "REDACTED", "longitude": "REDACTED", "created_at": "2018-02-15T22:36:10-06:00", "updated_at": "2018-02-15T22:36:10-06:00" }, "time_zone": "America/Chicago", "improvement": true, "diagnostic": true, "mower_work_time": 7432, "last_status": { "timestamp": "2023-07-29T21:59:05-05:00", "payload": { "cfg": { "id": 0, "sn": "20193088631200233418", "dt": "29/07/2023", "tm": "16:58:55", "lg": "en", "cmd": 0, "sc": { "m": 1, "d": [ [ "00:00", 0, 0 ], [ "04:00", 60, 1 ], [ "00:00", 0, 0 ], [ "04:00", 60, 0 ], [ "00:00", 0, 0 ], [ "04:00", 60, 1 ], [ "00:00", 0, 0 ] ], "dd": [ [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ] ], "distm": 0, "p": 0, "ots": { "wtm": 0, "bc": 0 } }, "mz": [ 0, 0, 0, 0 ], "mzv": [ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ], "mzk": 0, "rd": 180, "al": { "lvl": 1, "t": 60 }, "tq": 0, "modules": { "4G": { "enabled": 1, "geo": { "coo": [ 44.947578, -93.291573 ], "rad": 30 } } } }, "dat": { "mac": "C82B96827864", "fw": 3.3, "fwb": 1, "ls": 1, "le": 0, "conn": "wifi", "bt": { "t": 26.1, "v": 20.33, "p": 98, "nr": 44, "c": 1, "m": 1 }, "dmp": [ 1.6, -1.9, 21.8 ], "st": { "b": 7339, "d": 105953, "wt": 7433, "bl": 57 }, "act": 1, "rsi": -76, "lk": 1, "tr": 0, "lz": 0, "rain": { "s": 0, "cnt": 0 }, "modules": { "4G": { "stat": "ok", "vers": 2.54, "batt": { "t": -128, "v": 3.98, "l": 86 }, "mode": 1, "geo": { "stat": "in" }, "gps": { "coo": [ 0, 0 ] }, "network": { "status": "disconnected", "mode": "EDGE", "ICCID": "8944538523018989627", "IMSI": "204080748032946", "rssi": -79 } } } } } }, "model": "Landroid M1000 (WR140)", "battery": { "cycles": { "total": 44, "current": 0, "reset_at": null, "reset_time": null }, "temperature": 27.2, "voltage": 20.05, "percent": 100, "charging": false }, "blades": { "total_on": 7339, "reset_at": 0, "reset_time": null, "current_on": 7339 }, "chassis": {}, "error": { "id": 0, "description": "no error" }, "orientation": { "pitch": 1.5, "roll": -1.9, "yaw": 21.8 }, "rainsensor": { "delay": 180, "triggered": false, "remaining": 0 }, "status": { "id": 1, "description": "home" }, "zone": { "current": 0, "index": 0, "indicies": [ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ], "starting_point": [ 0, 0, 0, 0 ] }, "warranty": { "expires_at": "2024-05-24T00:00:00-05:00", "registered": true, "expired": false }, "firmware": { "auto_upgrade": true, "version": "3.30" }, "schedules": { "daily_progress": 100, "next_schedule_start": "2023-07-31T04:00:00-05:00", "time_extension": 0, "active": true, "auto_schedule": { "settings": null, "enabled": false }, "primary": { "monday": { "start": "04:00", "end": "05:00", "duration": 60, "boundary": true }, "tuesday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "wednesday": { "start": "04:00", "end": "05:00", "duration": 60, "boundary": false }, "thursday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "friday": { "start": "04:00", "end": "05:00", "duration": 60, "boundary": true }, "saturday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "sunday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false } }, "secondary": { "monday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "tuesday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "wednesday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "thursday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "friday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "saturday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false }, "sunday": { "start": "00:00", "end": "00:00", "duration": 0, "boundary": false } } }, "in_topic": "PRM100/C82B96827864/commandIn", "out_topic": "PRM100/C82B96827864/commandOut", "_DeviceHandleris_decoded": true, "_DeviceHandlerraw_data": "{\"cfg\":{\"id\":17116,\"lg\":\"en\",\"tm\":\"17:02:10\",\"dt\":\"29/07/2023\",\"sc\":{\"m\":1,\"distm\":0,\"ots\":{\"bc\":0,\"wtm\":0},\"p\":0,\"d\":[[\"00:00\",0,0],[\"04:00\",60,1],[\"00:00\",0,0],[\"04:00\",60,0],[\"00:00\",0,0],[\"04:00\",60,1],[\"00:00\",0,0]],\"dd\":[[\"00:00\",0,0],[\"00:00\",0,0],[\"00:00\",0,0],[\"00:00\",0,0],[\"00:00\",0,0],[\"00:00\",0,0],[\"00:00\",0,0]]},\"cmd\":0,\"mz\":[0,0,0,0],\"mzv\":[0,0,0,0,0,0,0,0,0,0],\"mzk\":0,\"rd\":180,\"sn\":\"20193088631200233418\",\"al\":{\"lvl\":1,\"t\":60},\"tq\":0,\"modules\":{\"4G\":{\"enabled\":1,\"geo\":{\"coo\":[44.947578,-93.291573],\"rad\":30}}}},\"dat\":{\"mac\":\"C82B96827864\",\"fw\":3.30,\"fwb\":1,\"bt\":{\"t\":27.2,\"v\":20.05,\"p\":100,\"nr\":44,\"c\":0,\"m\":1},\"dmp\":[1.5,-1.9,21.8],\"st\":{\"b\":7339,\"d\":105953,\"wt\":7433,\"bl\":57},\"ls\":1,\"le\":0,\"lz\":0,\"rsi\":-81,\"lk\":1,\"act\":1,\"tr\":0,\"conn\":\"wifi\",\"rain\":{\"s\":0,\"cnt\":0},\"time\":{\"r\":0,\"l\":0},\"modules\":{\"4G\":{\"mode\":1,\"stat\":\"ok\",\"vers\":2.54,\"batt\":{\"v\":3.98,\"l\":86,\"t\":-128},\"network\":{\"status\":\"disconnected\",\"ICCID\":\"8944538523018989627\",\"IMSI\":\"204080748032946\",\"mode\":\"EDGE\",\"rssi\":-79},\"geo\":{\"stat\":\"in\"},\"gps\":{\"coo\":[0.000000,0.000000]}}}}}", "rssi": -81, "statistics": { "worktime_blades_on": 7339, "distance": 105953, "worktime_total": 7433 }, "gps": {}, "updated": "2023-07-29T17:02:10-05:00", "torque": 0, "partymode_enabled": false, "_DeviceHandlerjson_data": { "cfg": { "id": 17116, "lg": "en", "tm": "17:02:10", "dt": "29/07/2023", "sc": { "m": 1, "distm": 0, "ots": { "bc": 0, "wtm": 0 }, "p": 0, "d": [ [ "00:00", 0, 0 ], [ "04:00", 60, 1 ], [ "00:00", 0, 0 ], [ "04:00", 60, 0 ], [ "00:00", 0, 0 ], [ "04:00", 60, 1 ], [ "00:00", 0, 0 ] ], "dd": [ [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ], [ "00:00", 0, 0 ] ] }, "cmd": 0, "mz": [ 0, 0, 0, 0 ], "mzv": [ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ], "mzk": 0, "rd": 180, "sn": "20193088631200233418", "al": { "lvl": 1, "t": 60 }, "tq": 0, "modules": { "4G": { "enabled": 1, "geo": { "coo": [ 44.947578, -93.291573 ], "rad": 30 } } } }, "dat": { "mac": "C82B96827864", "fw": 3.3, "fwb": 1, "bt": { "t": 27.2, "v": 20.05, "p": 100, "nr": 44, "c": 0, "m": 1 }, "dmp": [ 1.5, -1.9, 21.8 ], "st": { "b": 7339, "d": 105953, "wt": 7433, "bl": 57 }, "ls": 1, "le": 0, "lz": 0, "rsi": -81, "lk": 1, "act": 1, "tr": 0, "conn": "wifi", "rain": { "s": 0, "cnt": 0 }, "time": { "r": 0, "l": 0 }, "modules": { "4G": { "mode": 1, "stat": "ok", "vers": 2.54, "batt": { "v": 3.98, "l": 86, "t": -128 }, "network": { "status": "disconnected", "ICCID": "8944538523018989627", "IMSI": "204080748032946", "mode": "EDGE", "rssi": -79 }, "geo": { "stat": "in" }, "gps": { "coo": [ 0.0, 0.0 ] } } } } } } } } }

Relevant log entries

None

Additional information

No response

chief110 commented 1 year ago

I have the same problem. Can someone assist? Thanks

DerLoco commented 1 year ago

same issue