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Macjutsu / super

S.U.P.E.R.M.A.N. optimizes the macOS software update experience.
Apache License 2.0
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Downloads Fail on Some Clients with sudo Usage Error #164

Closed mjb-araymond closed 10 months ago

mjb-araymond commented 10 months ago

I've seen this on a few clients, at first I thought it was related to 13.5, but I have found some 13.5 clients without this issue. I have yet to find a common link between affected clients.

The asu-workflow.log shows what appears to be a sudo usage error:

Tue Oct 31 08:51:41 MD-######## super[14040]: **** S.U.P.E.R.M.A.N. 4.0.0 - DOWNLOAD macOS Ventura 13.6.1 VIA SOFTWAREUPDATE START ****
usage: sudo -h | -K | -k | -V
usage: sudo -v [-AknS] [-g group] [-h host] [-p prompt] [-u user]
usage: sudo -l [-AknS] [-g group] [-h host] [-p prompt] [-U user] [-u user]
            [command]
usage: sudo [-AbEHknPS] [-C num] [-D directory] [-g group] [-h host] [-p
            prompt] [-R directory] [-T timeout] [-u user] [VAR=value] [-i|-s]
            [<command>]
usage: sudo -e [-AknS] [-C num] [-D directory] [-g group] [-h host] [-p prompt]
            [-R directory] [-T timeout] [-u user] file ...

Tue Oct 31 08:53:42 MD-######## super[14040]: Error: Download of macOS update/upgrade via softwareupdate failed to start after waiting for 120 seconds.

We are using super v4 with Jamf Pro 11.0.1 (cloud) with the new software update experience enabled. super is using Jamf API for authentication.

Macjutsu commented 10 months ago

Was the affected system at the login window?

mjb-araymond commented 10 months ago

Looks like that's the case. Spot checking a few more and seems no user logged in is the common thread.

Macjutsu commented 10 months ago

Thank you... you're not the first to find this...

mjb-araymond commented 10 months ago

Thanks for confirming it's not my config!

Macjutsu commented 10 months ago

https://github.com/Macjutsu/super/releases/tag/v4.0.1