No active Alert status displayed on device icon for newly added motion sensors

[iisworks]

Describe the bug:

When you add a new Aqara motion sensor, no orange alert indicator is displayed on the device icon when it triggers. The same issue occurs with Aqara Vibration sensors and motion sensors of other brands as well.

How to reproduce:

• Add an Aqara motion sensor
• Trigger motion
• No alert indicator is displayed on the device icon

How it should work:

Screenshots: Missing:

Additional context:

This still works for existing devices that were added previously. Note: the alert is still shown on the device info page + history, and flows are still triggered.-

[MadMonkey87]

Very strange, I am not sure what's happening here yet. This might as well be an homey issue too as there is no way to explicit set this icon and homey does this implicit. What happens if you

• restart the app
• restart homey ?

[iisworks]

I already tried that, but I think this has been an issue since version 1.22 or maybe 1.21. It did work before, and when I pair a sensor directly to Homey 5.0.4 it also works fine. This issue was also confirmed by others, and even with other motion sensors brands?

Is there an easy way to downgrade to a previous app version to test? Maybe using Homeyscript?

[DennisD8]

Also have this problem, not only with motion sensors, but with all newly added sensors.

• Aqara motion sensor
• Aqara door sensor
• Aqara water sensor

Only on a group it shows an alarm indicator on the tile icon.

Restart app, restart homey, restart deCONZ did not work.

Strange thing is that it shows an alarm state in a group icon, when the sensor is in a group (using app < group >) https://homey.app/nl-nl/app/com.swttt.devicegroups/&lt;-group-&gt; on homey. But not in the sensor tile itself.

[mauriceot]

I also noticed this in Homey, that all sensors do not show when they are active. But when using Homeydash, it does work correct! All sensors show their active status there.

[MadMonkey87]

I think this is an homey issue and I've created a ticket for Athom over here: https://github.com/athombv/homey-apps-sdk-issues/issues/189

Even reverting to very old versions seem not to resolve the problem so this is a strong indicator this is not a problem of the app.

Did somebody try it in the web app? If it works there it might just be an ios/android app problem

[mauriceot]

Just tried it in the webapp and it does not work there either. Homeydash seems the only thing it works in.

[DennisD8]

Just tried it in the webapp and it does not work there either. Homeydash seems the only thing it works in.

Can confirm that, does NOT work in webapp.

Mobile app tested on Android 11 (Galaxy S21 Ultra)

[iisworks]

Indeed the WebApp does know an alert triggered (red dot), but does not show the orange exclamation mark on newly added devices (it still does on older existing devices like the one in the second screenshot):

Thanks, let's wait what Athom says! Should be somehow related to adding devices then...

[MadMonkey87]

It indeed is an homey issue that will be fixed by Athom, see https://github.com/athombv/homey-apps-sdk-issues/issues/189