PreAuthorizations not correctly cancelled automatically after 7 days

[hobailey]

Background

• We recently added a new feature that automatically cancelled preauthorizatons after 7 days if they had not already been validated (ie a corresponding PayIn had not been created) or had not already been cancelled by the client
• There was also a new hook/event added in relation to this (PREAUTHORIZATION_EXPIRED)
• However we have noticed that these actions are not being triggered as expected and therefore they can be considered to not exist (as it was previously)

Environments

• Both the sandbox and production environments are affected

Status

• The problem has been identified and a fix has been completed and is waiting publication. We expect this to go live in the first two weeks of January

[hobailey]

We've now managed to overcome several unforeseen obstacles and preauths are now successfully cancelled after 6.5 days as expected :-)