not removing "downloading metadata" on sonarr/qbit

iEusKid commented 7 months ago

HI, as in the title, i have stuck episode on sonarr "queued" and in qbitorrent it says "downloading metadata"

i did left it for ~12h hours yesterday but nothing happened, the following logs are only for 5 attempts i guess, which is above of the 3 in compose file

> version: "3.7"
> services:
>  decluttarr:
>    image: ghcr.io/manimatter/decluttarr:latest   
>    container_name: decluttarr
>    restart: always
>    environment:
>      TZ: Asia/Riyadh
>      PUID: 1000
>      PGID: 1000
>      # General
>      LOG_LEVEL: VERBOSE
>      #TEST_RUN: True 
>      # Features 
>      REMOVE_TIMER: 10
>      REMOVE_FAILED: True
>      REMOVE_STALLED: True
>      REMOVE_METADATA_MISSING: True     
>      REMOVE_ORPHANS: True
>      REMOVE_UNMONITORED: True
>      PERMITTED_ATTEMPTS: 3
>      NO_STALLED_REMOVAL_QBIT_TAG: Don't Kill If Stalled
>      # Radarr
>      RADARR_URL: http://192.168.100.60:7878
>      RADARR_KEY: REMOVED
>      # Sonarr
>      SONARR_URL: http://192.168.100.60:8989
>      SONARR_KEY: REMOVED
>      # Lidarr
>      #LIDARR_URL: http://lidarr:8686
>      #LIDARR_KEY: $LIDARR_KEY     
>      # qBitorrent
>      QBITTORRENT_URL: http://192.168.100.60:8043
>      QBITTORRENT_USERNAME: REMOVED
>      QBITTORRENT_PASSWORD: REMOVED

[INFO   ]: ##################################################
[INFO   ]: Application Started!
[INFO   ]: 
[INFO   ]: *** Current Settings ***
[INFO   ]: True | Removing failed downloads
[INFO   ]: True | Removing stalled downloads
[INFO   ]: True | Removing downloads missing metadata
[INFO   ]: True | Removing orphan downloads
[INFO   ]: True | Removing downloads belonging to unmonitored TV shows/movies
[INFO   ]: 
[INFO   ]: Running every: 0 days 0 hours 10 minutes
[INFO   ]: Permitted number of times before stalled/missing metadata downloads are removed: 3
[INFO   ]: Downloads with this tag will be skipped: "Don't Kill If Stalled"
[INFO   ]: 
[INFO   ]: *** Configured Instances ***
[INFO   ]: Radarr: http://192.168.100.60:7878/api/v3
[INFO   ]: Sonarr: http://192.168.100.60:8989/api/v3
[INFO   ]: qBittorrent: http://192.168.100.60:8043/api/v2
[INFO   ]: 
[INFO   ]: *** Check Instances ***
[INFO   ]: OK | Radarr
[INFO   ]: OK | Sonarr
[INFO   ]: OK | qBittorrent
[INFO   ]: 
[INFO   ]: ##################################################
[INFO   ]: 
[VERBOSE]: --------------------------------------------------
[VERBOSE]: Cleaning queue on Radarr:
[VERBOSE]: >>> Queue is empty.
[VERBOSE]: Cleaning queue on Sonarr:
[VERBOSE]: >>> Queue is clean.
[VERBOSE]: 
[VERBOSE]: Queue clean-up complete!
[VERBOSE]: --------------------------------------------------
[VERBOSE]: Cleaning queue on Radarr:
[VERBOSE]: >>> Queue is empty.
[VERBOSE]: Cleaning queue on Sonarr:
[VERBOSE]: >>> Queue is clean.
[VERBOSE]: 
[VERBOSE]: Queue clean-up complete!
[VERBOSE]: --------------------------------------------------
[VERBOSE]: Cleaning queue on Radarr:
[VERBOSE]: >>> Queue is empty.
[VERBOSE]: Cleaning queue on Sonarr:
[VERBOSE]: >>> Queue is clean.
[VERBOSE]: 
[VERBOSE]: Queue clean-up complete!
[VERBOSE]: --------------------------------------------------
[VERBOSE]: Cleaning queue on Radarr:
[VERBOSE]: >>> Queue is empty.
[VERBOSE]: Cleaning queue on Sonarr:
[VERBOSE]: >>> Queue is clean.
[VERBOSE]: 
[VERBOSE]: Queue clean-up complete!
[VERBOSE]: --------------------------------------------------
[VERBOSE]: Cleaning queue on Radarr:
[VERBOSE]: >>> Queue is empty.
[VERBOSE]: Cleaning queue on Sonarr:
[VERBOSE]: >>> Queue is clean.
[VERBOSE]: 
[VERBOSE]: Queue clean-up complete!