SSD Triage

[Manssur94]

Needs to be assigned:

• ~Evaluate Alternatives for MPA Slack Support Due to High Frontline Utilization #1692 | Created: 12 Aug | Priority P1~
• ~Review and Reassign Physical Mail Support Responsibilities #1415 | Created Jun 11 | Priority Low~
• [Workflow] Do we still need a separate CSV queue for core? #1603 | Created Jul 26 | Priority Low
• ~Guru Card Updates: Discouraging Advisors From Providing AI-Generated Code #1679 | Created: Aug 9 | Priority Low~
• ~[Verdant] Help improve Verdant config in existing engineering Slack channel(s) #1670 | Created Aug 8 | Priority Medium~

[Manssur94]

Aug 14

• [x] Update Issue: Evaluate Alternatives for MPA Slack Support Due to High Frontline Utilization #1692
• [x] Check in with Eva to see if there is an update #support-ssa Helper Bot advising Incorrectly #1676
• [x] Add comment to check on this next week due absence of leads 1099-k Payment Forms Improvement Proposal #1014
• [x] Add comment to check on this next week due absence of leads Need Admin Flow for Self-Serve Domain Renewals to Reduce Redemption Escalations #594