[BUG] - Not opening on M1 Mac

[mauricioblum]

Describe the bug I'm trying to open the 1.3.0 version on a M1 Mac without success. The app only displays an error message saying it can't be opened. I already tried opening with Rosetta (x86 compatibilty layer). When I do this I get a different message saying the app crashed, with the following Traceback:

Traceback (most recent call last):
  File "NewGAN-Manager.app/Contents/Resources/app/newganmanager/__main__.py", line 4, in <module>
    main().main_loop()
  File "NewGAN-Manager.app/Contents/Resources/app/newganmanager/app.py", line 430, in main
    fh = logging.FileHandler('newgan.log')
  File "NewGAN-Manager.app/Contents/Resources/Support/Python/Resources/lib/python3.8/logging/__init__.py", line 1147, in __init__
    StreamHandler.__init__(self, self._open())
  File "NewGAN-Manager.app/Contents/Resources/Support/Python/Resources/lib/python3.8/logging/__init__.py", line 1176, in _open
    return open(self.baseFilename, self.mode, encoding=self.encoding)
OSError: [Errno 30] Read-only file system: '/newgan.log'

To Reproduce Steps to reproduce the behavior:

1. Install the app dragging it to the Applications folder
2. Click on the app
3. See error message
4. Close the app, right-click on it and then in the 'Get Info' option.
5. Check 'Open with Rosetta'.
6. Close it and try to open again.
7. See error with traceback.

Expected behavior Application should start.

Screenshots I've recorded a video since I think it's more clear. Watch here

Desktop (please complete the following information):

• OS: macOS Monterrey 12.0.1 - Macbook Air M1 2020

Attachments Don't have it since I don't get to that point.

If you need any more information just let me know!

[pelmered]

I have the same problem with almost the same system(I have Monterrey 12.0.1 and a 2021 MBP). It looks like it's the same problem for everyone on Mac if you check the latest comments: https://fm-base.co.uk/threads/newgan-facepack.164663/page-38

[Maradonna90]

Several people are having the same issue on MAC. This will be top priority

[mauricioblum]

I was able to run the app by cloning the repo, installing deps and running with briefcase dev. I'm not a Python developer so I really did not know much of what I was doing, but it worked. I'm available if you need any help getting this to work for everyone.

[jhalt13]

Hello, I have a 2017 Macbook Air with Mac OS High Sierra Version 10.13.6. I am having this same issue, however I do not think my computer has Rosetta capability. Any help would be great.

[ehalen]

Hi, has there been any update on this issue? I've been having the same problem

[i-k-dev]

Having the same issue here with intel macbook pro 2020 with Catalina 10.15.7. Any updates? Thanks

[BillyJudd]

Having the same problem on MacBook Pro 2019.

[tjegbejimba]

If anyone needs a temp fix this person's instructions worked for me on my 2020 intel MacBook air with Monterrey. https://fm-base.co.uk/threads/newgan-facepack.164663/page-39#post-2552722

[kierdoyle]

The temp fix is either no longer working or doesn't work on M1/M1Pro's on Monterey

[ghdevin]

Any updates on this bug? Having the same issue and the temporary fix/workarounds do not work.

[rickvanoverbeek]

Doesn't work for me. Hopefully this will get fixed soon.

[nosovae-dev]

quick workaround: 1) open Application folder 2) open context menu for NewGAN-Manager -> Show Package Contents 3) open /Applications/NewGAN-Manager.app/Contents/Resources/app/newganmanager/app.py in text editor 4) change line 430 fh = logging.FileHandler('newgan.log') -> fh = logging.FileHandler('/tmp/newgan.log') 5) the same for /Applications/NewGAN-Manager.app/Contents/Resources/app/mapper.py line 18 6) save the file and re-open application

Enjoy!

P.S. after that application log files will be place in /tmp folder

[rickvanoverbeek]

quick workaround:

1. open Application folder
2. open context menu for NewGAN-Manager -> Show Package Contents
3. open /Applications/NewGAN-Manager.app/Contents/Resources/app/newganmanager/app.py in text editor
4. change line 430 fh = logging.FileHandler('newgan.log') -> fh = logging.FileHandler('/tmp/newgan.log')
5. save the file and re-open application

also I did the same for /Applications/NewGAN-Manager.app/Contents/Resources/app/mapper.py line 18

Enjoy!

P.S. after that application log files will be place in /tmp folder

This worked! Thanks!!

[shlatt99]

quick workaround:

1. open Application folder
2. open context menu for NewGAN-Manager -> Show Package Contents
3. open /Applications/NewGAN-Manager.app/Contents/Resources/app/newganmanager/app.py in text editor
4. change line 430 fh = logging.FileHandler('newgan.log') -> fh = logging.FileHandler('/tmp/newgan.log')
5. save the file and re-open application

also I did the same for /Applications/NewGAN-Manager.app/Contents/Resources/app/mapper.py line 18

Enjoy!

P.S. after that application log files will be place in /tmp folder

Thanks, this worked. If anyone else is having this problem, note that the numbered steps will ensure you can open the app, but you do also need to edit line 18 in mapper.py before the faces will update.

[ak1234-stack]

This still doesn’t work for me! Any other ideas?

[nosovae-dev]

This still doesn’t work for me! Any other ideas?

Do you have the same text of the issue? Could you paste the text error here, please

[keikeikk12]

Thank you! The program worked this way.

But when it shows finish, the face is still there😭

[Maradonna90]

NewGAN-Manager-Installer-Mac-v1.3.1.zip can someone test this version?

[ak1234-stack]

NewGAN-Manager-Installer-Mac-v1.3.1.zip can someone test this version?

This one works! 💪🏽

[keikeikk12]

NewGAN-Manager-Installer-Mac-v1.3.1.zip can someone test this version?

It started up without any problems and the program is running. It could be another problem, but it doesn't change my face😭

[alexanderroland]

NewGAN-Manager-Installer-Mac-v1.3.1.zip can someone test this version?

This one also doesn't work for me. I'm on an M1 MacBook Pro running Monterey 12.0.1.

Here is the error I received from Terminal:

The application cannot be opened for an unexpected reason, error=Error Domain=RBSRequestErrorDomain Code=5 "Launch failed." UserInfo={NSLocalizedFailureReason=Launch failed., NSUnderlyingError=0x6000039c7b70 {Error Domain=NSPOSIXErrorDomain Code=153 "Unknown error: 153" UserInfo={NSLocalizedDescription=Launchd job spawn failed}}}

[alexanderroland]

I just used codesign --force --deep --sign - NewGAN-Manager.app on the application and now it opened! But it also directly crashes when clicking into any text field (dropdowns and check-boxes not affected).

[Maradonna90]

@alexanderroland I don't really understand whats happening there tbh. Open a new issue for it

@nosovae-dev @mauricioblum @pelmered @jhalt13 @BillyJudd @ehalen @ysmf @tjegbejimba @kierdoyle @ghdevin @rickvanoverbeek can some of you test the pre-release version: https://github.com/Maradonna90/NewGAN-Manager/files/7918378/NewGAN-Manager-Installer-Mac-v1.3.1.zip ?

[mauricioblum]

@alexanderroland I don't really understand whats happening there tbh. Open a new issue for it

@nosovae-dev @mauricioblum @pelmered @jhalt13 @BillyJudd @ehalen @ysmf @tjegbejimba @kierdoyle @ghdevin @rickvanoverbeek can some of you test the pre-release version: https://github.com/Maradonna90/NewGAN-Manager/files/7918378/NewGAN-Manager-Installer-Mac-v1.3.1.zip ?

For me, on Rosetta, it opens and runs without any crashes! Generate, preserve and overwrite all working normally. Without Rosetta only shows the error "Application cant be opened.

[alexanderroland]

For me, on Rosetta, it opens and runs without any crashes!

Thanks, I just checked is using Rosetta for the first time and the bug I reported in the other thread didn't occur. (Users need to manually activate Rosetta by right-clicking the app > Information > mark checkbox 'Open with Rosetta.)

I'll check the functionality soon.

[athanasiosMitrentsis]

Without Rosetta only shows the error "Application cant be opened.

I can confirm that the application is opening without any issues with rosetta activated :) I get an error though when trying to generate images ('The RTF file is invalid'). But I doubt that it is related to this version ;) Thx a lot

EDIT: Now the RTF error is gone and I can run the app, I still dont get my faces on my newgans. Has anyone experienced this issue?

[ghdevin]

NewGAN-Manager-Installer-Mac-v1.3.1.zip can someone test this version?

Able to open and run using Rosetta, but 'Preserve' function does not work. Is true for all Mac users?

On my next season, followed the same instructions and updated the RTF file, but it is not updating faces with the face pack.

[itsmetambui]

NewGAN-Manager-Installer-Mac-v1.3.1.zip can someone test this version?

Able to open and run using Rosetta, but 'Preserve' function does not work. Is true for all Mac users?

On my next season, followed the same instructions and updated the RTF file, but it is not updating faces with the face pack.

I'm on a Mac Pro M1max with Monterey, and I'm able to run the app with Rosetta and Preserve also worked for me.

[Arkylis]

NewGAN-Manager-Installer-Mac-v1.3.1.zip can someone test this version?

This version worked on my MBP without any issues.

[antmad99]

I have problems when creating the profile t

he following message appears

[itsmetambui]

I have problems when creating the profile t he following message appears

You'll need to import and use the View provided. https://youtu.be/pmdIkhfmY6w?t=682

Update: after taking a closer look to the error message, my suggestion might not be right... It's for when you see RTF file is not valid.

[i-k-dev]

Having the same issue here with intel macbook pro 2020 with Catalina 10.15.7. Any updates? Thanks

Trying it again on another mac, imac late 2012, same error message i guess (screenshot). I've tried the 1.3.1.zip in the thread here and that does not open at all, had to force quit. Still doesn't open on Catalina 10.15.7 for both macbook and imac. Thanks .

[Maradonna90]

@ysmf looks like you haven't updatet it properly. The code referenced is old.

[Maradonna90]

My conclusion so far. Use Rosetta if available, otherwise it should open. Any objections?

[keikeikk12]

Is there a way to deal with the problem of the face not changing?

[athanasiosMitrentsis]

My conclusion so far. Use Rosetta if available, otherwise it should open. Any objections?

Sounds perfect. With Rosetta the application does its job. All other issues with non changing faces have nothing to do with this bug, in my opinion. For some reason the nation column in the rtf file stays blank.

[i-k-dev]

@ysmf looks like you haven't updatet it properly. The code referenced is old.

Sorry, but how do I get it updated? Is it the same download link? Thanks

[SirJohnA]

Same problem here. Tried to edit the py files and it didn't work. The provided download link to version 1.3.1 points to 1.3.0. I am on a M1 MacBook Pro with Monterrey 12.3.1

[APPetrovic]

Hi all! I have the same problem with version 1.3.1. Just a message “can’t open” when try to launch without Rosetta. Or “Application has crashed” and much code if Rosetta is used. And I can’t edit py files - no permission. Nothing helps. When trying to launch older versions, app just stops without any messages. Have any ideas? Mac M1 2021, Monterey 12.5.1.