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Marginal / QLVideo

This package allows macOS Finder to display thumbnails, static QuickLook previews, cover art and metadata for most types of video files.
GNU General Public License v2.0
2.51k stars 87 forks source link

Installation fails #101

Closed jeffscottmtl closed 1 year ago

jeffscottmtl commented 1 year ago

Thanks for fixing .avi previews! They're working great on one of my computers, but I'm getting an "Installation failed" message when trying to install 1.96 on another. I uninstalled 1.94 ( sudo rm -rf "/Library/Application Support/QLVideo" "/Library/QuickLook/Video.qlgenerator" "/Library/Spotlight/Video.mdimporter") and now am stuck without QLVideo. I get the same error when trying to install 1.94 and 1.95. I rebooted, but the problem persists. Any suggestions will be very much appreciated. Thanks!

Marginal commented 1 year ago

Are you installing via Homebrew or from a release on GitHub ?

Please try to install 1.96 again, then in a new Terminal window paste the following and press Enter: tail -80 /var/log/install.log and copy and paste the contents of the Terminal window here.

jeffscottmtl commented 1 year ago

Thanks very much for the reply. I've been trying via GitHub. I just downloaded a fresh copy of the pkg and tried again with the same results. I took a crack at examining the log file myself and saw this:

2022-11-16 09:06:00-05 Jeffs-CN-MacBook-Pro installd[1534]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “QLVideo_196.pkg”." UserInfo={NSLocalizedDescription=An error occurred while extracting files from the package “QLVideo_196.pkg”., NSURL=file:///Users/jeffscott/Library/CloudStorage/OneDrive-Personal/CN/QLVideo_196.pkg#QLVideo.pkg, PKInstallPackageIdentifier=uk.org.marginal.qlvideo, NSUnderlyingError=0x7ff0c0d0a560 {Error Domain=PKXARArchiveErrorDomain Code=101 "archive open failed"

So I moved the pkg from OneDrive to iCloud Drive, tried again, and it worked! I've never had a problem installing from OneDrive before, so it may be worth looking into for others, but it's now working for me.

Thanks again!