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MarkBryanMilligan / LanternPowerMonitor

The Lantern Power Monitor is a Raspberry Pi service, Java Web Service, and Android application that allow you to monitor every electrical breaker in your house, regardless of how many panels or breakers you have.
GNU General Public License v3.0
80 stars 26 forks source link

IOS app is crashing #47

Open cyperous opened 1 year ago

cyperous commented 1 year ago

I would love to provide more info than the app crashing, but I can't open it to find out what's causing it. When I open the app, it crashes the moment it opens. I see a vague glimpse of the login, then the main app, and after login, it crashes; not sure what else I can do to provide more info. If you need me to do something, let me know.

I'm experiencing the same issue on my iPhone and iPad running the latest iOS 16.4.1.

MarkBryanMilligan commented 1 year ago

Please send me an e-mail at mark.milligan@lanternsoftware.com and let me know what email you tied to your Lantern account. I'll try to recreate your issue.

cyperous commented 1 year ago
> On Apr 17, 2023, at 8:18 PM, MarkBryanMilligan ***@***.***> wrote: > > > Please send me an e-mail at ***@***.*** ***@***.***> and let me know what email you tied to your Lantern account. I'll try to recreate your issue. > > — > Reply to this email directly, view it on GitHub , or unsubscribe . > You are receiving this because you authored the thread. >
MarkBryanMilligan commented 1 year ago

I can't recreate a crash. I see it log in and then go to a screen for today which has no data. It looks like your hub hasn't been posting data since last night around 10:30 pm. Is the app actually crashing or is it just an empty screen with no data?

cyperous commented 1 year ago

It doesn't appear to be crashing today; I reset the hub authentication yesterday and thought that was it; at the time, the app was still crashing.

I'll watch it and let you know if anything changes.

I'll update my review on the app store to remove my 1-star. Honestly, this kind of app is incredible when it works.

Thanks for your hard work.

On Apr 17, 2023, at 8:56 PM, MarkBryanMilligan @.***> wrote:

I can't recreate a crash. I see it log in and then go to a screen for today which has no data. It looks like your hub hasn't been posting data since last night around 10:30 pm. Is the app actually crashing or is it just an empty screen with no data?

— Reply to this email directly, view it on GitHub https://github.com/MarkBryanMilligan/LanternPowerMonitor/issues/47#issuecomment-1512397304, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAM3W22AU2CAVLUUQQ2GSPDXBYGHRANCNFSM6AAAAAAXATDFVU. You are receiving this because you authored the thread.

cyperous commented 1 year ago

It's crashing again, I tapped on the icon to navigate back to the previous day 17th to the 16th, and it crashed. I'm assuming there is no data for April 16th hence why the app crashed. The problem is I can't get back into the app without it crashing instantly.

The app is not optimized and is prone to crashes; any suggestions on keeping it from crashing would be greatly appreciated.

On Apr 17, 2023, at 8:56 PM, MarkBryanMilligan @.***> wrote:

I can't recreate a crash. I see it log in and then go to a screen for today which has no data. It looks like your hub hasn't been posting data since last night around 10:30 pm. Is the app actually crashing or is it just an empty screen with no data?

— Reply to this email directly, view it on GitHub https://github.com/MarkBryanMilligan/LanternPowerMonitor/issues/47#issuecomment-1512397304, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAM3W22AU2CAVLUUQQ2GSPDXBYGHRANCNFSM6AAAAAAXATDFVU. You are receiving this because you authored the thread.

aedocw commented 10 months ago

I'm having the same problem on iOS. I had to move things in the house and had disconnected my hub for several months. I hooked it back up and re-flashed the pi image and started over. It worked briefly, but now crashes every time. The hub is no longer plugged in. Even uninstalling the app completely and re-installing just gives me a flash of the available breakers, and then it quits. I would have thought deleting the app would clear the credentials and allow me to log in again and hopefully reset things, but the credentials must be cached somewhere and I have no idea how to clear them.

The account I'm using is under the email . I had previously been using a google account () which I will switch back to if I ever figure out how to reset the credentials on my phone.

I was able to recreate this behavior on another phone that had never had the iOS app installed. I launched the app and then clicked for password reset. I changed the password successfully and was able to log in, but as soon as I did the screen with breakers flashed up and then the app crashed. Even with the password reset, the app still crashes on my original phone.

Ideally the account would just be deleted as I would prefer to go back to using the linked google account which has more power usage history.

aedocw commented 10 months ago

This issue is now resolved for me with the release of v1.0.13.