One thing that will need to be addressed is how the services work - work flow, processes, backend tools and staffing. Two of the things in the design look like manual services: drop off service and translation - which implies some sort of work flow system for drop-off service people and translators.
Are these services in scope, and if so, how are they envisioned to work?
This is looking better and better.
One thing that will need to be addressed is how the services work - work flow, processes, backend tools and staffing. Two of the things in the design look like manual services: drop off service and translation - which implies some sort of work flow system for drop-off service people and translators.
Are these services in scope, and if so, how are they envisioned to work?
Do you need some help on figuring this out?