MarlinFirmware / Marlin

Marlin is an optimized firmware for RepRap 3D printers based on the Arduino platform. Many commercial 3D printers come with Marlin installed. Check with your vendor if you need source code for your specific machine.
https://marlinfw.org
GNU General Public License v3.0
16.3k stars 19.24k forks source link

[BUG] Freezing print randomly, auto-clicking and steep-skipping (Extruder) → New Ender 3 with the 4.2.2 board #19810

Closed ghost closed 3 years ago

ghost commented 4 years ago

Ender3 with the 4.2.2 board randomly stops during prints

All was working fine but suddenly started stopping during the prints. Everything was on (motors/fans) and hot (hot end/bed). The LCD screen was normal like I was printing.

I pressed the main button and suddenly started printing normally. I'm using the last marlin bugfix (#19765 0a0f211)

My Marlin2 files link

It is my first issue that I post here in Github so take it easy and sorry if I did something wrong

Update 1 → I noticed a "click" sound that happens sometimes (the same sound when u click the button). And, apparently, it is auto-clicking because I left it on the "info screen" and after the 'auto-click', so I came nearby, It was on the "options screen".It happens a lot now

Update 2 → My extruder started steep-skipping (Extruder) due to low torque. I checked the Vrefs and was all Ok. I made a downgrade to "Ender-3_4.2.2Firmware Marlin2.0.1 - V1.0.1.bin" by the official Creality website. It increased the Extruder torque a little, but not enough to work properly Obs.: Keeps "auto-clicking"

Update 3 → I asked the seller for their .bin file for the printer and it stopped all problems (auto click and freezing). If needed I upload it here later. Obs.: Stopped "auto-clicking" ande Freezing but still Estep skipping.

BuzzDaClown commented 4 years ago

Following

ghost commented 4 years ago

I noticed a "click" sound that happens sometimes (the same sound when u click the button). And, apparently, it is auto-clicking because I left it on the "info screen" and after the 'auto-click', so I came nearby, It was on the "option screen".

Edit: The "auto-click" happens mostly at 35 minutes

Nu-hin commented 4 years ago

@kiritokunsama

The "click" sound problem also happened to me, and, according to Reddit to numerous users of Ender 3, Ender 3 Pro and Ender 5 with stock mainboards and with custom ones.

As suggested here, this can be connected to an electric leakage.

In my case I could radically solve it by detaching my complete LCD module from the printer base, so that metal parts (LCD case and printer base) don't touch.

Nu-hin commented 4 years ago

Exactly the same problem with pausing prints started happening to me since yesterday, when I upgraded my Ender 3 Pro (4.2.2 board) from stock firmware to 6375829448eebe01b2835689aac69b73b63ebfd8.

It pauses on longer prints, randomly, sometimes 5 minutes between pauses.

Hotend and bed stay heated, and the nozzle stays in the plastic, making an ugly blob.

When I press the knob, the print instantly resumes.

I also noticed that a screen during these pauses shows a couple of weird characters, where printed filename used to be. After pushing the knob, the filename is displayed again.

I am printing from SD card, and I have checked the Gcode for anything suspicious - could not find anything.

ghost commented 4 years ago

Exactly, I think there is another problem, but I'm still working on it.

Nu-hin commented 4 years ago

@kiritokunsama Do you print from SD card? Have you tried replacing it? I had exactly the same symptoms as you described, then I replaced the poor SD card which came with the printer with a more expensive Samsung one. Since then I have completed five 7-8 hour prints and never run into this issue again.

sjasonsmith commented 4 years ago

I'm labeling this with Safety and LCD labels, since it seems it is waiting for a user-interaction through the LCD button?

I thought I was reading about a completely hung printer, but that seems not to be true if it resumes eventually.

ghost commented 4 years ago

@kiritokunsama Do you print from SD card? Have you tried replacing it? I had exactly the same symptoms as you described, then I replaced the poor SD card which came with the printer with a more expensive Samsung one. Since then I have completed five 7-8 hour prints and never run into this issue again.

I've tried other SD cards but still the same here.

ghost commented 4 years ago

I'm labeling this with Safety and LCD labels, since it seems it is waiting for a user-interaction through the LCD button?

I thought I was reading about a completely hung printer, but that seems not to be true if it resumes eventually.

Actually, it freezes completely the printer (the motion).

Nu-hin commented 4 years ago

@kiritokunsama I think what's important is that it reacts to the main button, as you wrote:

I pressed the main button and suddenly started printing normally.

For me it was the same.

ghost commented 4 years ago

@kiritokunsama I think what's important is that it reacts to the main button, as you wrote:

I pressed the main button and suddenly started printing normally.

For me it was the same.

I agree, and the "auto-click" acts like someone pressed the main button.

ghost commented 4 years ago

Updated the post.

github-actions[bot] commented 3 years ago

This issue has had no activity in the last 30 days. Please add a reply if you want to keep this issue active, otherwise it will be automatically closed within 7 days.

ghost commented 3 years ago

Freezing SOLVED. Just Updated again to the newer version

rhapsodyv commented 3 years ago

I'm closing this, as the user said the it's fixed when updating new newer version.

github-actions[bot] commented 3 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.