[BUG] Clients showing as {#NAME}

[longhornwhistler]

Checklist

• [X] I'm using the latest Zabbix Server Release.
• [X] I'm using a local UniFi Account with at least RO permission on Zabbix.
• [X] I have configured the template following README.md instruction.

Describe the Bug

Clients are showing as {#NAME} instead of the actual client name.

MACROS

Context

• Zabbix Template Release: Main
• Zabbix Server Release: 6.4.10
• UniFi Network Release: 8.0.28
• UniFi Network Type: Dream Machine

[cawhite6]

Issue lies with the JSON returned with current Network App 8.0+ - if you have NOT manually set a connected client name in the UI Network App, then that field is never returned. Update the LLD MARCO #NAME in the template for Wired and Wireless clients discovery to 'hostname' field. Now issue is if you do manually set a name in clients then hostname is returned as "" (blank/empty) and name field is generated. I'm trying to work on a way to basically do an IF/THEN with LLD to fix this but don't know if it's possible. IF hostname ="" then parse 'name' field for LLD MACRO #NAME.

Hope this helps the 99% it did for me...... excellent work on this template btw!

[MassimilianoPasquini97]

Hi @cawhite6, thanks for your report, any help is appreciated. One way to solve this issue could be adding a simple custom JavaScript at preprocessing stage on the discovery rule. The script need to check if name is defined and in case it isn't it define name with hostname value.

[ketomagasaki]

Hello,

I've just set up the template, and I'm facing the same issue, with the following specifications:

• Zabbix Template Release: Main
• Zabbix Server Release: 6.4.13
• UniFi Network Release: 8.1.113
• UniFi Network Type: Dream Machine SE

But I also have another issue that might be related. I'm missing 2 switches in the discovery, and I found these errors:

[MassimilianoPasquini97]

I have fixed the issue with empty {#NAME} LDD macron on c8f653f8e65a536b93f59331645733bdc4e6e406. I have solved that with a Custom JavaScript that define 'name' value with 'hostname' if undefined.

[MassimilianoPasquini97]

@ketomagasaki Is your USW device containing '{' character?

[ketomagasaki]

Thank you for the correction c8f653f, I no longer have the client value with {#NAME} 😊

No, the names of the 2 missing USWs are:

• USW-Aggregation
• USW-Pro-24-PoE

I posted here because the error message is Cannot create host "Unifi USW {#NAME}": name contains invalid character '{. So, since there's also an issue with {#NAME}, I thought it might be the same problem.

[ketomagasaki]

I analyzed the API call and indeed for these 2 USWs, there is no name returned.

I simply changed their names and then put back the original ones, now their names appear in the JSON. A bug in the API apparently 🤔

It's good for me, thank you for your help 👍

[MassimilianoPasquini97]

Released version c8f653f containing the fix.