Caller ID prepend on hu nt groups stopped working on 3.x

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Create hunt group
2. Add Caller ID Prefix String
3. Call Hunt Group

What is the expected output? What do you see instead?
Prefix added to caller id. We see the original caller ID instead, with no
 prefix
What version of the product are you using? On what operating system?
3.1.4 upgrade from r1877, On Centos 6.2 x86_64

Please provide any additional information below.

Original issue reported on code.google.com by nik.mar...@gmail.com on 21 Nov 2012 at 3:23

[GoogleCodeExporter]

Any ETA on this? It creates lots of confusion in hunt groups, since we don't 
know if a call is being xferred to us, or it's the hunt group ringing. 

Original comment by nik.mar...@gmail.com on 17 Jan 2013 at 3:58

[GoogleCodeExporter]

I have the same problem, I changed

//$tmp .= "caller_id_name = session:getVariable(\"caller_id_name\");\n";
//$tmp .= "caller_id_number = session:getVariable(\"caller_id_number\");\n";
to
$tmp .= "caller_id_name = session:getVariable(\"effective_caller_id_name\");\n";
$tmp .= "caller_id_number = 
session:getVariable(\"effective_caller_id_number\");\n";

in lib_switch, we also changed to callerID based number called, 3 Businesses in 
one.

Original comment by erin.ome...@salmonbaytechnology.com on 15 Mar 2013 at 1:26

[GoogleCodeExporter]

Updated libswitch.php to use effective_caller_id_name and 
effective_caller_id_number. Please update, then save your huntgroup, call the 
huntgroup, and report back the result.

Original comment by markjcrane@gmail.com on 15 Mar 2013 at 2:23

• Changed state: Accepted

[GoogleCodeExporter]

this is a better solution in hind sight :)

                    $tmp .= "if session:getVariable(\"effective_caller_id_name\") == nil then\n";
                    $tmp .= "\tcaller_id_name = session:getVariable(\"caller_id_name\");\n";
                    $tmp .= "\tcaller_id_number = session:getVariable(\"caller_id_number\");\n";
                    $tmp .= "else\n";
                    $tmp .= "\tcaller_id_name = session:getVariable(\"effective_caller_id_name\");\n";
                    $tmp .= "\tcaller_id_number = session:getVariable(\"effective_caller_id_number\");\n";
                    $tmp .= "end\n";

Original comment by erin.ome...@salmonbaytechnology.com on 18 Mar 2013 at 7:13

[GoogleCodeExporter]

After doing a svn update, calls that did not have the effective_caller_id_name 
set broke.

After updating to my above comment, that problem is fixed but my huntgroups are 
broken. really unhappy customers :( seems like the leg_timeout is not being 
used. debugging now.

Original comment by erin.ome...@salmonbaytechnology.com on 18 Mar 2013 at 8:54

[GoogleCodeExporter]

If the problem is critical and you need it solved immediately you need to 
consider paid support.

This may be fixed in the soon to be released FusionPBX 3.3.

Original comment by markjcrane@gmail.com on 29 Apr 2013 at 1:58

[GoogleCodeExporter]

Hunt groups have been replaced by ring groups. Ring group have been improved to 
provide all the features of hunt groups and more. Ring groups also have an 
easier interface and superior design. Please upgrade your system if you haven't 
done so already.

Original comment by markjcrane@gmail.com on 27 Apr 2014 at 7:00

• Changed state: Fixed