search

MasterVitronic / fusionpbx

Automatically exported from code.google.com/p/fusionpbx
0 stars 0 forks source link

1-digit IVR Option broken #444

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Create an IVR menu with extension number 5000
2. Added an option (say 8): Destination "sub-menu: menu_lower_level"
3. Run Script editor and open ivr_menu.lua
4. Turned on debug flags to "true" and saved the changes
5. Dial 5000
6. Press 8

What is the expected output? What do you see instead?
Prompt for menu_lower_level should be heard. I hear busy tone instead. Upon 
examining fs_cli log, what is executed is "transfer 8 XML default"

What version of the product are you using? On what operating system?
Linux 5.7 i386
FusionPBX 3.3

Please provide any additional information below.
Changing the Direct Dial option also affected the result. When set to "false" 
and added this regex Option /^(10[0-2]\d)$/, I hear "That was an invalid 
option" but it goes to the the sub-menu. However, I can no longer direct dial 
the extensions.

Which is the recommended method to chain IVRs - via sub-menu or create separate 
IVRs w/ their own extension numbers? It's not mentioned in the Wiki. Tks.

Original issue reported on code.google.com by nandy1...@gmail.com on 31 Jul 2013 at 3:36

GoogleCodeExporter commented 9 years ago 
No the problem is that sub-menu isn't supported in the current code in 
FusionPBX 3.3 instead transfer the call to the ivr menu that is a sub-menu.

Original comment by markjcrane@gmail.com on 31 Jul 2013 at 3:47