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Masuzu / SarasaBot

A GBF bot for automated raid farming with scriptable behaviour
https://gbtools.azurewebsites.net/SarasaBot/en/Home
27 stars 4 forks source link

Updated the bot but it thinks it is still version 1.7.6 #104

Closed Twelve11 closed 6 years ago

Twelve11 commented 6 years ago

Hi, as the title suggests i updated the bot after the server migration but it gives me a message saying it is version 1.7.6. I've double checked that i downloaded the right version so i think this is an issue. Here are some screenshots.

https://imgur.com/a/KBfsA

Edit: Wanted to add that this totally prevents the bot from working.

spaceexploration commented 6 years ago

Can confirm that I'm having the same issue. Tried docking on the right and bottom, no dice.

executedlol commented 6 years ago

Also got the same problem.

Michael12jan commented 6 years ago

Same Problem here..

IZEROII commented 6 years ago

Cofirmed

zaladin5x commented 6 years ago

same problem.

ExMachlna commented 6 years ago

Same. It also resets serial number file, so even if i bypass update notif, it thinks that i'm unregistred user

Rei-guran commented 6 years ago

same problem.

JohnCog commented 6 years ago

Same problem

JillVernus commented 6 years ago

Same problem

JohnCog commented 6 years ago

Still with the same problem and already 17 hours that the bot is off.

YumeHaru commented 6 years ago

@Masuzu I've the same bug.

JohnCog commented 6 years ago

Bot nearly offline for 1 day.

executedlol commented 6 years ago

Really not going to be able to use the bot for two nights? :/

RedMagus commented 6 years ago

@Masuzu Considering we have to subscribe 7 days with a steep fee like this can you extend the subscription length to all users? We wouldn't be so restless if you couldn't come in and confirm how long you can fix the issue.

JohnCog commented 6 years ago

It is kind of bad how we are without any response or update for almost 1 day. Well I just hope we recieve a extension.

IZEROII commented 6 years ago

It's $5 or whatever. That's not steep, it's change, and appropriate for the service imo. Don't care about an extension nor does he need to provide one given the TOS for this product. What I care about is getting the issue rectified. Masuzu sometimes does have periods where he goes AFK bc he is doing whatever he needs to be doing but normally gives a shout out that there won't be support for x period of time.

That said fingers crossed we get an intervention soon to get this product back up and running.

executedlol commented 6 years ago

@IZEROII do you not know how subscriptions work? It may be change for a one time thing but it adds up after a while.

RedMagus commented 6 years ago

@IZEROII I think you're misunderstanding something here. Masuzu is doing a business here even if it's not exactly legal. In a business, he has responsibility to answer the customer's cries and it is OUR RIGHTS to complain, because we're PAYING him. Sure he is one man and not a god (despite god's work) but when you offer a service, you do have responsibility to keep up with it. If you don't care giving $5 a week then that's just you. The guy is collecting money from all the bot and this particular bot has steep price that is basically x2 compared to ZooeyBot and x4 compared to PokerBot.

Don't get me wrong on the guy here. He does need to troubleshoot and keep up with 2 automated programs from scratch by himself so it's understandable he is slower to maintain both. However, since this is the most expensive bot in long term he does need to focus on this one more compared to the others.

nobody0014 commented 6 years ago

@IZEROII imagine, this 5 bucks per week, 4 weeks per month thats 20 bucks per month. That's more than FFXIV subscription per month, and FFXIV doesn't go down unless server maintenance. This thing has gone down for at least a day. Yea sure it's a one man project, but he does get a lot of money from this (especially from sarasa) and therefore should be maintaining a certain business standard especially if he is going to do server maintenance.

Masuzu commented 6 years ago

Hello, I will address this issue as soon as I can (today). I apologize for the inconvenience. Compensation in the form of a licence extension will be provided.

Masuzu commented 6 years ago