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MattCheetham / zeddy-support

A public bug and feature request tracker for Zeddy, an iOS, iPadOS and macOS app
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Disable charge history for Z.E. 50 #3

Open Dave-09 opened 4 years ago

Dave-09 commented 4 years ago

Charging history doesn't work for users with a Z.E. 50. This is because Renault doesn't supply that for this vehicle. Please hide if someone has a Z.E. 50.

'Bug' is known to developer. Still, I apply it here so that other users see that it is known.

JashanChittesh commented 3 years ago

Actually, the app currently does show the charging history for our Renault Zoe R110 (Z.E. 50). It's my favorite feature of the app!

This is in Germany and we have received the car just about a week ago, so it's the most current version (from 2020, I guess). I have logged in via MyRenault, so maybe this is only supported via MyRenault and not via Z.E. Services? Could it be that Z.E. Services is no longer maintained well and that's why they don't support the newer models of the car there? @Dave-09 did you log in via MyRenault or Z.E. Services? Also, does it work for you now? Could it also be related to different countries?

There is a significant delay between tapping on "Charges" (or changing the month) and the history actually showing up (EDIT: I get between 4 and 7 seconds, on a fast WiFi, with only 5 charging events in February, and 2 charging events in March, time it takes and number of charging events does not seem to correlate).

EDIT: Added some information that may be relevant to further isolate this issue.