Email template renders incorrectly and displays raw HTML tags

[MaurerKrisztian]

Issue description:

The email template used for sending out account activation and password reset emails is rendering incorrectly, causing raw HTML tags to be visible in the email body. This issue impacts the user experience and may lead to confusion among users who receive these emails. Please investigate the cause of this problem and provide a fix.

Steps to reproduce:

Register a new account or request a password reset. Observe the email received with the activation or reset link. Expected behavior: The email should be properly formatted and display the activation or reset link as a clickable hyperlink without any raw HTML tags visible.

Actual behavior:

The email displays raw HTML tags, and the activation or reset link is not formatted as a clickable hyperlink.

[github-actions[bot]]

Related Issues

• "Email text formatting is all messed up" - Issue where the text of an email does not display correctly, similar to 'Email template renders incorrectly and displays raw HTML tags'.

• "Incorrect or garbled characters appear in emails" - Issue where characters or symbols appear incorrectly in emails, similar to 'Email template renders incorrectly and displays raw HTML tags'.

• "Email template missing styles" - Issue where an email template does not include the expected styling or formatting, similar to 'Email template renders incorrectly and displays raw HTML tags'.

Summary

Summary: The email template used for sending out account activation and password reset emails is not formatting correctly and displaying raw HTML tags instead of a clickable link, impacting the user experience and potentially creating confusion among users. A fix must be investigated and implemented to ensure the email is correctly formatted.

Label Suggestion

The most suitable labels for this issue would be "bug" and "help wanted". The issue is a bug because it is not behaving as expected, and extra attention is needed to help resolve it.