Closed SvetaSR closed 1 year ago
Hey! Could you give me some details about your system and the backup you were trying to open? Which operating system do you use? If Windows, what iTunes version? Which device and i(Pad)OS version is the backup from?
Apparently, the product name is missing from the backup info file. I thought it would be included in every backup, but maybe it is omitted in some configuration. I will make the value optional when loading the backup.
Hi @MaxiHuHe04 sure. Windows 10 Pro (OS build 19043.1889) Itunes 12.9.2.6 The backup is of an iPhone 6 with iOS 10.2. The backup was created with a tool called CopyTrans, as iTunes required a factory restore 😨 (hate that program).
I met the same prolem. Use Tool: i4tool.cn Windows: Win11 Java:18
when i use the iTunes to backup. The problem has fixed. But use the i4tool to backup ,will be failed
I'm sorry I haven't got around to fixing this until now. I'd appreciate it if someone could test it and reopen the issue if there are still problems.
Hi there. Thank you for this nice tool! I was trying to run it though, and get the following error. The program does open but won't let me open my backup file.
My Java version is
Thanks!