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MediaArea / MediaConch

MediaConch (funded by PREFORMA)
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Public Policy page down? #225

Open AoifeFitz opened 3 years ago

AoifeFitz commented 3 years ago

Hello all,

I am trying to take a look at the public policies available, and am getting the following message when I try to access it through the GUI (the link at [https://mediaarea.net/MediaConchOnline/policyEditor] is also not loading for me).

I just wanted to check is this to be expected at the moment?

I have attached a screenshot, and am using version 18.03.02.

publicpolicyerror

JeromeMartinez commented 3 years ago

The hosting server datacentre has a "small" fire issue, and we are preparing a new machine (nothing lost, but need some time for installing everything and retrieving from backups). (the main mediaarea.net services are with redundant servers but not this service)

digitensions commented 3 years ago

I'd like to add to this Issue, as I've tried to upload a new public policy through the web UI, and MediaConch GUI but have receiving error messages repeatedly. This was the start of March. I've been logging in as username BFI-DDP.

Happy to run some more tests if you need more details.

AoifeFitz commented 3 years ago

Thanks Jerome for confirming, hope it isn't too much work for you all!

JeromeMartinez commented 3 years ago

@digitensions it is not the same issue, yours was an issue with a new version of a web library which was blocking (for security reasons... too much security here) the upload, @GuillaumeRoques fixed it and just after that the server was transformed in smoke, so your issue is fixed and all should be OK when the new server is installed.

Note: the good thing here is that this service availability issue shows us that the public policies are used :-p.

digitensions commented 3 years ago

Thank you Jérôme, that's fabulous! Much appreciated. We're really excited to offer a public policy, it's such a great service thank you!

GuillaumeRoques commented 3 years ago

The new server with MediaConchOnline and the public policies is up, everything should work as expected! Sorry for the delay.