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MediaBrowser / Emby

Emby Server is a personal media server with apps on just about every device.
https://emby.media
GNU General Public License v2.0
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Server won't authenticate #2508

Closed MediaAnalyst17 closed 7 years ago

MediaAnalyst17 commented 7 years ago

Every time I put the access numbers in, the server is denied

LukePulverenti commented 7 years ago

Hi there, can you please describe your issue with a little more detail? What are you entering where? Is there an error message? If so, what does it say? Thanks.

MediaAnalyst17 commented 7 years ago

I enter the server code for LAN but when it loads, it says, "We're unable to connect to the selected server right now. Please ensure it is running and try again." I tried the WAN code but the same thing pops up.

LukePulverenti commented 7 years ago

What code?

MediaAnalyst17 commented 7 years ago

The in-home access code. And the remote access code

LukePulverenti commented 7 years ago

Where did you get those values?

MediaAnalyst17 commented 7 years ago

From my laptop's server's dashboard.

LukePulverenti commented 7 years ago

And where exactly did you enter it?

MediaAnalyst17 commented 7 years ago

To my home desktop's server finder

LukePulverenti commented 7 years ago

Can you explain that in more detail? What is home desktop server finder?

MediaAnalyst17 commented 7 years ago

When I put in my emby connect account, and clicked: "Add Server"

LukePulverenti commented 7 years ago

Where did you put in your emby connect account?

MediaAnalyst17 commented 7 years ago

On the app, after I clicked "SIGN IN" on the main site.

MediaAnalyst17 commented 7 years ago

Just tried inputing the code and ports on my iPad mini, still nothing. It happens with everything,