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MediaBrowser / emby-theater-windows

Emby Theater for Windows
http://emby.media
GNU General Public License v2.0
332 stars 81 forks source link

Issue with special characters in username logging in #399

Open newandreas opened 4 years ago

newandreas commented 4 years ago

Me and my friends recently encountered an issue signing onto my server on a computer named 'RonjaStasjonær'.

The symptoms were that after initial setup, typing in the correct server address resulted in a flash of the loading circle then it dissappears. If you then restart Emby Theater it won't start past the logo splash screen

I've reproduced this on my own computer by changing the name in Windows 10 and got the same result they did. After changing the PC name the problem goes away.

LukePulverenti commented 4 years ago

Hi, so do you mean special characters in the server name and not the user name?

newandreas commented 4 years ago

Hi, so do you mean special characters in the server name and not the user name?

Whoops, I mean as in the name of the computer running Emby Theater, made a mistake in the title of this issue! So that would be device name from the perspective of Emby Server.

LukePulverenti commented 4 years ago

And when you enter the address into the app, are you using the computer name or the ip address?

newandreas commented 4 years ago

And when you enter the address into the app, are you using the computer name or the ip address?

The user types in my Emby server address in Emby Theater, https://emby.myname.com with port 443 which is behind a nginx reverse proxy.

LukePulverenti commented 4 years ago

Ok, so i assume the address they are entering does not have a special character, only the computer name?

newandreas commented 4 years ago

That's correct. The setup I have right now works for 4 other people that also are remotely connecting with Emby Theater. I tried to reproduce the problem on my own computer with Emby Theater and it also seemed to stop working completely.

LukePulverenti commented 4 years ago

And I assume you're able to use the web app?

newandreas commented 4 years ago

Yes.