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MeetMe / newrelic-plugin-agent

Multi-Plugin python-based Agent for NewRelic's Platform
BSD 3-Clause "New" or "Revised" License
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L235 ConnectTimeoutError #550

Open g3rhard opened 6 years ago

g3rhard commented 6 years ago

Hello there, I periodically got an error:

ERROR      2018-04-17 20:02:12,645 18328  MainProcess     MainThread newrelic_plugin_agent.agent                   send_components           L235   : Error reporting stats: HTTPSConnectionPool(host='platform-api.newrelic.com', port=443): Max retries exceeded with url: /platform/v1/metrics (Caused by ConnectTimeoutError(<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x214cf10>, 'Connection to platform-api.newrelic.com timed out. (connect timeout=10)'))

newrelic-plugin-agent==1.3.0 installed by pip pip 1.1 from /usr/lib/python2.7/dist-packages (python 2.7)

What i do:

pip install --upgrade newrelic-plugin-agent

Output:

Requirement already up-to-date: newrelic-plugin-agent in /usr/local/lib/python2.7/dist-packages
Requirement already up-to-date: helper>=2.2.2 in /usr/local/lib/python2.7/dist-packages (from newrelic-plugin-agent)
Requirement already up-to-date: requests>=2.0.0 in /usr/local/lib/python2.7/dist-packages (from newrelic-plugin-agent)
Requirement already up-to-date: pyyaml in /usr/local/lib/python2.7/dist-packages (from helper>=2.2.2->newrelic-plugin-agent)
Requirement already up-to-date: chardet>=3.0.2,<3.1.0 in /usr/local/lib/python2.7/dist-packages (from requests>=2.0.0->newrelic-plugin-agent)
Requirement already up-to-date: idna>=2.5,<2.7 in /usr/local/lib/python2.7/dist-packages (from requests>=2.0.0->newrelic-plugin-agent)
Requirement already up-to-date: urllib3>=1.21.1,<1.23 in /usr/local/lib/python2.7/dist-packages (from requests>=2.0.0->newrelic-plugin-agent)
Requirement already up-to-date: certifi>=2017.4.17 in /usr/local/lib/python2.7/dist-packages (from requests>=2.0.0->newrelic-plugin-agent)
Cleaning up...

Do you have any idea?