Megin plugin installation

[elanioazul]

Hi, I am having same problem in both qgis 3.10.5-A Coruña and qgis 3.12.2:

Failed to load plugin 'Mergin' due to error calling its classFactory () method

ModuleNotFoundError: No module named 'mergin' Traceback (most recent call last): File "C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\configuration_dialog.py", line 9, in from .mergin.client import MerginClient, ClientError, LoginError File "C:/OSGEO4~2/apps/qgis-ltr/./python\qgis\utils.py", line 744, in _import mod = _builtin_import(name, globals, locals, fromlist, level) File "C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\mergin__init__.py", line 3, in from .client import MerginClient File "C:/OSGEO4~2/apps/qgis-ltr/./python\qgis\utils.py", line 744, in _import mod = _builtin_import(name, globals, locals, fromlist, level) File "C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\mergin\client.py", line 13, in from pip._vendor import distro File "C:/OSGEO4~2/apps/qgis-ltr/./python\qgis\utils.py", line 744, in _import mod = _builtin_import(name, globals, locals, fromlist, level) ModuleNotFoundError: No module named 'pip'

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "C:/OSGEO4~2/apps/qgis-ltr/./python\qgis\utils.py", line 334, in _startPlugin plugins[packageName] = package.classFactory(iface) File "C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin__init__.py", line 6, in classFactory from .plugin import MerginPlugin File "C:/OSGEO4~2/apps/qgis-ltr/./python\qgis\utils.py", line 744, in _import mod = _builtin_import(name, globals, locals, fromlist, level) File "C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\plugin.py", line 24, in from .configuration_dialog import ConfigurationDialog File "C:/OSGEO4~2/apps/qgis-ltr/./python\qgis\utils.py", line 744, in _import mod = _builtin_import(name, globals, locals, fromlist, level) File "C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\configuration_dialog.py", line 15, in from mergin.client import MerginClient, ClientError, LoginError File "C:/OSGEO4~2/apps/qgis-ltr/./python\qgis\utils.py", line 744, in _import mod = _builtin_import(name, globals, locals, fromlist, level) ModuleNotFoundError: No module named 'mergin'

Versión de Python: 3.7.0 (v3.7.0:1bf9cc5093, Jun 27 2018, 04:59:51) [MSC v.1914 64 bit (AMD64)] Versión de QGIS: 3.10.5-A Coruña A Coruña, 984615fe1e

Ruta de Python: C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\LAStools C:/OSGEO4~2/apps/qgis-ltr/./python C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins C:/OSGEO4~2/apps/qgis-ltr/./python/plugins C:\OSGEO4~2\apps\Python37 C:\OSGEO4~2\apps\Python37\Scripts C:\OSGeo4W64\bin\python37.zip C:\OSGEO4~2\apps\Python37\DLLs C:\OSGEO4~2\apps\Python37\lib C:\OSGeo4W64\bin C:\OSGEO4~2\apps\Python37\lib\site-packages C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python C:\Users\hugoh\AppData\Roaming\QGIS\QGIS3\profiles\default\python\plugins\DigitizingTools\tools C:\Users\hugoh\AppData\Roaming\QGIS\QGIS3\profiles\default\python\plugins\DigitizingTools C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\excel_sync\libs\xlrd-1.2.0-py2.py3-none-any.whl C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\excel_sync\libs\xlwt-1.3.0-py2.py3-none-any.whl C:/Users/hugoh/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\qgis2web C:\Users\hugoh\AppData\Roaming\QGIS\QGIS3\profiles\default\python\plugins . C:\Users\hugoh\AppData\Roaming\QGIS\QGIS3\profiles\default\python\plugins\Mergin\mergin_client.whl

I know the option to upload to Mergin data through the web exists also, but this is smoother. What might be happening? Thx

[saberraz]

What version of plugin are you using? Also, are you downloading the plugin from the QGIS plugin repo?

[elanioazul]

Im using 2020.4.0 plugin version. Yes, from qgis plugin repo. I'm uninstalling and reinstalling plugin and it says: 2020-05-05T14:54:22 WARNING Error de Python : No se pudo cargar el complemento 'Mergin' debido a un error al llamar a su método classFactory() Vea el registro de mensajes (Error de Python) para más detalles. 2020-05-05T14:56:05 INFO Complemento reinstalado correctamente

But I see all files of the plugin in directories correctly. And you can even read plugin installed correctly in the plugin intaller window. So, asumming it is well intalled, how to make Mergin icon to appear in browser panel? Thx!

[saberraz]

I can confirm the issue also in a fresh Ubuntu installation