Download through mergin plugin fails after reaching 100% with unhandled exception

[etiennethomassen]

Downloading a large and active Mergin project fails after reaching 100% with an unhandled exception

Traceback (most recent call last):

File "C:\Users/etienne/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\sync_dialog.py", line 150, in download_timer_tick download_project_finalize(self.job)

File "C:\Users/etienne/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\mergin\client_pull.py", line 239, in download_project_finalize task.apply(job.directory, job.mp)

File "C:\Users/etienne/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\mergin\client_pull.py", line 286, in apply file_to_merge.merge()

File "C:\Users/etienne/AppData/Roaming/QGIS/QGIS3\profiles\default/python/plugins\Mergin\mergin\client_pull.py", line 570, in merge raise ClientError("Download of file {} failed. Please try it again.".format(self.dest_file))

Mergin.mergin.common.ClientError: Detail: Download of file C:\Users\etienne\Documents\GIS\LCF_bostracken\LCF_bostracken\bostracken.qgz failed. Please try it again.

[tomasMizera]

Hi @etiennethomassen, I have forwarded your query to support. They will get in touch soon

[erpas]

Hi Etienne,

Can you please share diagnostic log from your machine where you experienced the problem? Please see: https://merginmaps.com/docs/misc/troubleshoot/#diagnostic-logs Please make sure to mention your username and date when the log was created so we can correctly relate it with your problem.

It is up to you whether to continue here in GitHub or create a more private support ticket in our helpdesk: https://support.merginmaps.com/support/tickets/new

[etiennethomassen]

Ok. I have created a ticket with the requested log in the attachement.

[tomasMizera]

Great, thanks for you cooperation. I am closing this GitHub ticket then