Meteor-Wallet / meteor-public

The public facing repository dedicated to all communication and user feedback about Meteor wallet
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Can't recovery pharse/private key #9

Open pisceans opened 6 months ago

pisceans commented 6 months ago

Private key/ pharse not connected on account and can't add new key. How to fixed it? Please answer me asap !

Festivo123 commented 6 months ago

I think i have the same error, were you able to fix it already?

pisceans commented 6 months ago

No, I've been waiting all day to add a new access key but there's still no change, There is only a loading image

Festivo123 commented 6 months ago

Yes, same for me. Did you try the support chat yet?

pisceans commented 6 months ago

Yes I have contacted them and you know what they say "try again and wait" And what I'm thinking is this is crazy I tried waiting all day and repeating it for a few days and they just say try again

Festivo123 commented 6 months ago

I have exactly the same problem. I have told them the error is inside the wallet. I think the wallet was made in a time of server error or something, so the private key was incorrectly linked to the wallet. I really hope they will respond to me with an appropriate solution. When I hear something I will let you know!

pisceans commented 6 months ago

Thank you for your attention, I appreciate it