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Mibew Messenger - open-source live support application
https://mibew.org
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Suddenly Receiving AccessDeniedException #182

Closed TaxJohn closed 8 years ago

TaxJohn commented 8 years ago

I recently installed Mibew on a sub domain, and everything's been working fine for the past 2 weeks, up until this morning when I randomly started experiencing the below exception:

[09-Nov-2016 14:21:29 Africa/Johannesburg] PHP Warning: A request cannot be properly handled because of uncaught exception Mibew\Http\Exception\AccessDeniedException "" (/var/www/chat.website.com/public_html/libs/classes/Mibew/RequestProcessor/ThreadProcessor.php:349) in /var/www/chat.website.com/public_html/libs/classes/Mibew/RequestProcessor/AbstractProcessor.php on line 256

To be clear, clients and agents are able to connect and use the chat, they seem unaffected.

I am honestly quite stumped as to what could be causing this, could I ask someone to please shed some light on it?

Thanks

faf commented 8 years ago

You've already asked about the issue on the forum. The discussion is out there.

shatmanov commented 4 years ago

I got the same error. It appears when a visitor writes something to the chat. Also, the visitor does not see the messages, although the operator sees everything.

Environment: PHP 7.2.31 PDO/7.2.31 pdo_mysql/7.2.31 gd/7.2.31 curl/7.2.31 mbstring/7.2.31

midew version: 3.2.7