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Micke1101 / OSTicket-plugin-TinyMCE

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error uploading images larger that 56kb in editor #27

Open mckaygerhard opened 6 years ago

mckaygerhard commented 6 years ago

confirmed in the non-helpfull forum of osticket: http://osticket.com/forum/discussion/comment/118682/#Comment_118682

mckaygerhard commented 6 years ago

later said (noted that this plugin project are bad documented and abandoned):

@vicktorhalim I've unfortunately not had time to look into this issue, a temporary fix is to increase the field size for the messages.

So if you change %PREFIX%_thread_entry and then change the type of field body to mediumtext or longtext, you should be pretty safe. vicktorhalim vicktorhalim January 23 edited January 23 @Micke1101 Can you guide me which files should be changed. Sorry, i'm not understand for that. Thank you Micke1101 Micke1101 January 23 You need to go to your database, find the table %PREFIX%_thread_entry and then edit the structure, go to the column called body and change its type from text to mediumtext or longtext