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Customers receive error 0x80370102 if Trusted Launch is enabled for Azure VM. #1776

Closed DerekHerman-MSFT closed 1 year ago

DerekHerman-MSFT commented 1 year ago

Documentation Issue

If Trusted Launch feature for Azure Virtual Machines is enabled customers will receive the error 0x80370102. This is a known compatibility issue since Nested Virtualization is not supported and documented on the Trusted Launch page here. Request that you add this information to the Troubleshooting section so users can self resolve the issue.

https://learn.microsoft.com/en-us/windows/wsl/troubleshooting#error-0x80370102-the-virtual-machine-could-not-be-started-because-a-required-feature-is-not-installed

Link to documentation page

https://learn.microsoft.com/en-us/windows/wsl/troubleshooting#error-0x80370102-the-virtual-machine-could-not-be-started-because-a-required-feature-is-not-installed

Suggested Improvements

State something like: "If you are receiving this error on your Azure Virtual Machine. Please check to ensure that Trusted Launch is disabled." Please message me on teams if you have further questions.

mattwojo commented 1 year ago

Thanks @DerekHerman-MSFT. I added this statement about Azure VM Trusted Launch support to the Troubleshooting doc: https://github.com/MicrosoftDocs/WSL/pull/1779/files Thanks for identifying this issue and please let me know if you see anything else.