search

MicrosoftDocs / Windows-Admin-Center-Ideas-and-Feedback

Windows Admin Center's hub for ideas and feedback.
Creative Commons Attribution 4.0 International
20 stars 9 forks source link

[Cluster Performance Charts in Dashboard] - Error: Could not fetch performance data #118

Open cloudmadlab opened 2 years ago

cloudmadlab commented 2 years ago

Gateway Version: 1.3.2111.01001

WAC gateway service running on Windows Server 2022 with latest patches.

To Reproduce Steps to reproduce the behavior:

  1. Use any browser - Chrome, Firefox, or Edge to browse to the WAC server from either Windows 10 and Windows Server 2019 clients.
  2. Add an Azure Stack HCI, version 21H2 cluster connection. The 21H2 cluster has the December CU applied.
  3. Connect to this cluster and proceed to Dashboard view.
  4. The following notification appears:

Fetch performance data Error: Try reloading the page. It looks like we couldn't fetch the performance data.

In the Cluster performance section of the Dashboard, Loading chart spins forever. Please see screenshot.

Fetch performance error in WAC

Performance data visualized in charts works as expected in the Overview of individual nodes in the cluster.

Cluster node performance data is ok

HAR log of the recorded repro steps is attached. It shows error code 400.

wacgw.corp.contoso.com.zip

Expected behavior I would have expected the performance charts to appear in the Dashboard as normal with no error message.

Additional context All other functionality in WAC appears in-tact.

I am able to obtain the cluster performance data using Get-ClusterPerf.

johnwils1 commented 2 years ago

I have the same issue on one of my HCI clusters. It looks like for me the VMs node is empty.

Notification details Error Fetch performance data

8:39:39 PM Source Go to Dashboard. Type Error

Message Error: Try reloading the page—it looks like we couldn't fetch the performance data.

trungtran-msft commented 2 years ago

@cloudmadlab Hello, did you confirm that the cluster was up and running? We've investigated the HAR file but found no issues that we can properly address. Our guess is something is wrong with the ClusterPerfHistory volume and when it tries to pull new data, it just fails so you get that general error.

If possible, could you share your cluster with us? That would be the only way for the engineer to properly diagnose.

trungtran-msft commented 2 years ago

Can you please click on one of these headers and see if the chart populate with data there?

image
trungtran-msft commented 2 years ago

Also please run: get-ciminstance -namespace root/sddc/management -classname sddc_cluster

And tell me if it comes back with NULL or any output