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MicrosoftDocs / azure-docs

Open source documentation of Microsoft Azure
https://docs.microsoft.com/azure
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Request for adding an explanation what would happened for SaaS subscription after canceling Azure subscription. #106507

Open Hirokato1 opened 1 year ago

Hirokato1 commented 1 year ago

For the below MS Doc, that would be helpful if there is an explanation that SaaS subscription is not stopping charge if users cancel Azure subscription. SaaS subscription is different that Azure subscription. For example, users purchase SendGrid service through Azure Marketplace, and it means that users are not purchasing Azure service. This section explains only Azure service, and it is not Marketplace product which is SaaS subscription. Because of the documentation, users misunderstood if they cancel Azure subscription means that SaaS subscription also stops charging. It is not correct understanding, and it would be charging even though they think that SaaS subscription has been canceled.

What happens after subscription cancellation? https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription?source=recommendations#what-happens-after-subscription-cancellation

SaibabaBalapur-MSFT commented 1 year ago

@Hirokato1 Thanks for your feedback! We will investigate and update as appropriate.