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Nvidia driver #110194

Closed clarkry2023 closed 1 year ago

clarkry2023 commented 1 year ago

[Enter feedback here] I have some feedback:

Question: Why was Nvidia driver version 528.24 pulled?

Bug report On an Azure VM NVadsA10 v5-series (12CPU) driver version 528.89 crashes application Rhino3D at launch. Rhino 7.29 Release 2023-4-17. It crashes other versions as well.

Reproduction steps: Install Rhino3D and launch. Crash occurs within 30 seconds.

Document Details

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vikancha-MSFT commented 1 year ago

@clarkry2023 Thank you for sharing the feedback. We always update the main link to point to the latest driver and publish links to all the previous versions for manual installation. As documented here https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-driver-setup we publish all the previous versions on Git hub(https://github.com/Azure/azhpc-extensions/blob/master/NvidiaGPU/resources.json). Hope this addresses the concern you have.

clarkry2023 commented 1 year ago

Ok thank you for clarifying. And my other comment about the driver causing a crash. What is the best way to report that and get help figuring that out?

From: vikancha-MSFT @.> Sent: Tuesday, May 30, 2023 1:02 PM To: MicrosoftDocs/azure-docs @.> Cc: Ryan Clark @.>; Mention @.> Subject: Re: [MicrosoftDocs/azure-docs] Nvidia driver (Issue #110194)

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@clarkry2023https://github.com/clarkry2023 Thank you for sharing the feedback. We always update the main link to point to the latest driver and publish links to all the previous versions for manual installation. As documented here https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-driver-setup we publish all the previous versions on Git hub(https://github.com/Azure/azhpc-extensions/blob/master/NvidiaGPU/resources.json). Hope this addresses the concern you have.

— Reply to this email directly, view it on GitHubhttps://github.com/MicrosoftDocs/azure-docs/issues/110194#issuecomment-1568774091, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BAGLQ4IPMGBSLGS7GNR5TU3XIYRXNANCNFSM6AAAAAAYUJJFXQ. You are receiving this because you were mentioned.Message ID: @.***>

SaibabaBalapur-MSFT commented 1 year ago

@clarkry2023 Thanks for your feedback! We will investigate and update as appropriate.

@vikancha-MSFT Thank you for your quick responses.

vikancha-MSFT commented 1 year ago

@clarkry2023 Please open a support ticket for the Rhino3D crash issue. Our support team will engage the right teams to investigate the issue.

SaibabaBalapur-MSFT commented 1 year ago

@clarkry2023 I'd recommend working closer with our support team via an [Azure support request] (https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request).

SaibabaBalapur-MSFT commented 1 year ago

@clarkry2023 We are going to close this thread as resolved but if there are any further questions regarding the documentation, please tag me in your reply and we will be happy to continue the conversation.