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What to do if ASE upgrade fails? #114690

Closed ErnestoAzure closed 1 year ago

ErnestoAzure commented 1 year ago

[Enter feedback here] I think this article should provide some guidance on what to do if the ASE upgrade fails. Is there a roll-back option? Do you need to contact support asap? What else?

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Naveenommi-MSFT commented 1 year ago

@ErnestoAzure Thanks for your feedback! We will investigate and update as appropriate.

Naveenommi-MSFT commented 1 year ago

Hi @ErnestoAzure Please go through this below link for your reference to Rollback Option for ASE upgrade.

https://learn.microsoft.com/en-us/azure/private-5g-core/upgrade-packet-core-azure-portal#rollback:~:text=your%20upgrade.-,Rollback,steps%20in%20Verify%20upgrade%20to%20check%20if%20the%20rollback%20was%20successful.,-Next%20steps

ErnestoAzure commented 1 year ago

That link is for the AP5GC rollback which I am familiar with. My question is about ASE upgrades going wrong, not AP5GC upgrades going wrong.

From: Naveenommi-MSFT @.> Sent: Thursday, September 14, 2023 10:20 AM To: MicrosoftDocs/azure-docs @.> Cc: Ernesto Abad @.>; Mention @.> Subject: Re: [MicrosoftDocs/azure-docs] What to do if ASE upgrade fails? (Issue #114690)

Hi @ErnestoAzurehttps://github.com/ErnestoAzure Please go through this below link for your reference to Rollback Option for ASE upgrade.

https://learn.microsoft.com/en-us/azure/private-5g-core/upgrade-packet-core-azure-portal#rollback:~:text=your%20upgrade.-,Rollback,steps%20in%20Verify%20upgrade%20to%20check%20if%20the%20rollback%20was%20successful.,-Next%20steps

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Naveenommi-MSFT commented 1 year ago

@ErnestoAzure Thank you for your feedback! To gain a better understanding of your Question, For any technical queries or clarifications, we encourage to utilise Microsoft Q & A platform. Kindly raise your query on Microsoft Q&A Platform our support team via an Azure support request MVPs can further assist you in troubleshooting this issue or finding potential workarounds.