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Unable to connect Verified Domain to Azure Communication Service #115132

Open stephenmichaelf opened 9 months ago

stephenmichaelf commented 9 months ago

This guidance does not work.

I have a domain, it says it's Verified, and the dropdown won't let me select it.

Both Email Communication Service and Communication Service have a location of Global.

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RamanathanChinnappan-MSFT commented 9 months ago

@stephenmichaelf Thanks for your feedback! We will investigate and update as appropriate.

I've delegated this to @bashan-git, a content author, to review and share their valuable insights.

bashan-git commented 9 months ago

@stephenmichaelf , global indicates that email resources are not regional resources and data location (country) needs to match to connect the verified domains. I will clarify in the doc.

stephenmichaelf commented 9 months ago

If it can never work with Global, can that be removed as an option? I didn't even realize that was chosen.

Also can the UI make this more clear?

bashan-git commented 5 months ago

Thanks @stephenmichaelf taking this feedback to our design team to come up with better UI in future revisions.

JeremyTBradshaw commented 3 weeks ago

Seems to me like this limitation is referring to the "Data Location" which is a country (Canada in my example below). Both Azure Communication Service's and Email Communication Service's have both Location and Data Location:

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